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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Always friendly and good service

5
When I was forced to make a claim for damages to my house they paid up without a quibble in a very short time. Reviewed on: 19th July 2022

I haven't claimed yet,I have had no problems so far

4
I haven't claimed yet,I have had no problems so far Reviewed on: 26th July 2024

I have been with Total Landlord for many years and f...

5
I have been with Total Landlord for many years and find them good value for money. As yet, I have never made a claim, but I'm confident that if I do, it will be handled efficiently and quickly. Reviewed on: 26th July 2024

Long standing customer

5
I have been a customer of Total Landlord for many years and I can say that the service and value that I have received are excellent. They always send me several reminders when my policy is due for renewal and the price of the policy has only increased a very small amount over the whole time I have been with them. They regularly send updates about the rental housing market and new govenment legislation affecting landlords to me by e-mail which I find very informative and essential for this ever changing market. Luckily I have never had to claim on my insurance but I am confident that should I need to, Total Landlord would be there to help in my claim and pay the necessary expenses incurred. Reviewed on: 26th July 2024

This company is comprehensive and professional.

5
This company is comprehensive and professional. I have insured with them for years without a negative contact Reviewed on: 26th July 2024

Always helpful and happy to make changes

5
Made changes easy always helpful and happy to discuss any issues Reviewed on: 26th July 2024

Great service

5
Insured my property for a few years with total landlord no issues and always very competitive with price Reviewed on: 26th July 2024

Knowledgeable and polite

5
They have always been knowledgeable, reasonably priced and staff are polite. Reviewed on: 19th July 2024

first ever claim after being customer for around 13...

1
first ever claim after being customer for around 13 years and it was rejected out of hand. Not even money I spent to make safe for tenants, Reviewed on: 15th July 2024

Very helpful and good value.

5
Very helpful and good value. Lots of advice Reviewed on: 15th July 2024

Easy to deal with online and by phone.

5
Easy to deal with online and by phone...renewal esy too Reviewed on: 14th July 2024