Smart Money People Logo

Direct Line: Landlord Insurance reviews

2.37
Based on 37 reviews, last reviewed 7th May 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
14%
See only 3 star reviews
3%
2 star
See only 2 star reviews
0%
See only 1 star reviews
45%

Latest highest rating:

4

Not a bad product - read the small print Have been with DL for a couple of years and pay extra for emergency call out - disappointing, when we had a vigorously leaking tap - they simply sent ... Read more Reviewed on: 23rd August 2023
Adrian Dawson's avatar
Adrian Dawson

Latest lowest rating:

1

Avoid using, find another option Been with direct line for over 10 years, I never needed to cliam until last year, the process has been a nightmare and is still ongoing after 8 months... Read more Reviewed on: 7th May 2024
Chris's avatar
Chris

About the Landlord Insurance

Does Direct Line landlord insurance do a good job protecting your property? Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

Review Direct Line: Landlord Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Direct Line Landlord Insurance reviews (37)

Avoid using, find another option

1
Been with direct line for over 10 years, I never needed to cliam until last year, the process has been a nightmare and is still ongoing after 8 months the property still hasn't been repaired, the tenant has now moved out due to the repairs not been completed. Never will I have insurance with them again. Not answering calls and email replies take weeks. Very disappointing. Reviewed on: 7th May 2024
Chris's avatar
Chris

Very unreliable

1
Phoned direct line because ive landlord insurance with emergency cover i would have been better off talking to a monkey engineer didn't turn up had to make my own arrangements Reviewed on: 11th December 2023
Keith Tobin's avatar
Keith Tobin

DIRECT LINE LANDLORD INSURANCE FRAUDSTERS

1
MASSIVE FRAUDSTERS - PLEASE AVOID AT COST - TRICKED ME GETTING INSURANCE AND DID'T PAY OUT A PENNY - CLAIMS HANDLER DISMISSED THE CASE DISMISSED MY CASE BY STATING THAT THERE IS A 90 DAY PERIOD BEFORE MAKING A CLAIM - TOLD ME TO READ THE SMALL PRINT ON THE POLICY SCHEDULE - PLEASE DON'T TRUST - THEY WANT YOUR PREMIUM - PLEASE BE AWARE.. Reviewed on: 3rd October 2023
Brana Bala's avatar
Brana Bala

Not a bad product - read the small print

4
Have been with DL for a couple of years and pay extra for emergency call out - disappointing, when we had a vigorously leaking tap - they simply sent someone out to shut the water off rather than fix the problem. Apart from that, they seem okay. Reviewed on: 23rd August 2023
Adrian Dawson's avatar
Adrian Dawson

Do you have a different Direct Line product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Direct Line has a range of products available. Check the ratings of each product to find the right one for you. View all products