Want to share your consumer credit feedback? Voting in the Consumer Credit Awards 2019 is now open!Vote now

Direct Line Landlord Insurance Reviews

Ratings based on 19 reviews Last review 4 months ago

Does Direct Line landlord insurance do a good job protecting your property? Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

5 11
4 3
3 1
2 0
1 4

Your Landlord Insurance Reviews (19)

20th December 2018

Reasonable premiums for 4 yrs ..now a 430 % increase - don't stay with these rogues !!

Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! ( and never made a claim ) ...

Read more

Had a landlords policy paying about £140 for buildings only policy , this went up to £166 over 4 years which was reasonable - until 2018 they asked for £876 !!! ( and never made a claim )
Asked to explain their greedy hike ..they replied that the Environmental Agency were to blame as they had now put the property in the risk of flood catergory !
Did they have the honesty , courtesy or balls to tell me this in any correspondence before the renewal ??? No flipping chance - Be warned !! ( this case is ongoing )

5th September 2018

Neither I nor my agent kept informed!

I bought Landlord insurance and paid the extra for Legal Expenses. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. As the property is fully managed, I...

Read more

I bought Landlord insurance and paid the extra for Legal Expenses. My tenant defaulted on his rent payment, so I activated the legal department and informed them from an early stage that there may be problems. As the property is fully managed, I nominated my "agent" to deal with matters on my behalf. Direct Line Legal are a firm called "DWF" based at Bristol; they have repeatedly failed to keep me or my agents informed of what is happening. Because my tenant is in the property but not paying me any money, this is resulting in considerable financial hardship not to mention worry and anxiety for myself! AVOID this firm if you feel you should be kept informed at the very least; and want everything to proceed at acceptable speed. NOT RECOMMENDED FOR LANDLORDS!

28th September 2017

Straight forward contact and product

U.K. Call centres, freephone, good communication and friendly staff. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my...

Read more

U.K. Call centres, freephone, good communication and friendly staff. Insurance quotes in general need to stop going up year on year by 10/15 pounds but, at least this company doesn't take forever to haggle and this is why I use them for most of my insurance needs at this present time.

26th May 2016

Excellent Service

I recently purchased Direct Line Landlord Insurance and the level of customer service was excellent. They answered all questions I had, called me back when they said they would, allowed me to purchase online after getting a quote to enable me to get...

Read more

I recently purchased Direct Line Landlord Insurance and the level of customer service was excellent. They answered all questions I had, called me back when they said they would, allowed me to purchase online after getting a quote to enable me to get cashback, and best of all, price matched the quote I'd had from a cheaper and much lesser known insurer. I have read the policy thoroughly and appears to be fully comprehensive and I feel safe in the knowledge that we have purchased this product.

Articles related to Direct Line