Write a review

Direct Line: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 3.03 (36 reviews)

View other Direct Line products

3.03

Based on 36 reviews, last reviewed 11th Dec 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

39%

14%

2 star

44%

Latest highest rating:

4

Not a bad product - read the small print Have been with DL for a couple of years and pay extra for emergency call out - disappointing, when we had a vigorously leaking tap - they simply sent ... Read more Reviewed on: 23rd August 2023

Latest lowest rating:

1

Very unreliable Phoned direct line because ive landlord insurance with emergency cover i would have been better off talking to a monkey engineer didn't turn up had to... Read more Reviewed on: 11th December 2023

Read all reviews Write a review

About the Landlord Insurance

Does Direct Line landlord insurance do a good job protecting your property? Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

Review Direct Line: Landlord Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Direct Line Landlord Insurance reviews (36)

Very unreliable

Phoned direct line because ive landlord insurance with emergency cover i would have been better off talking to a monkey engineer didn't turn up had to make my own arrangements Reviewed on: 11th December 2023

DIRECT LINE LANDLORD INSURANCE FRAUDSTERS

MASSIVE FRAUDSTERS - PLEASE AVOID AT COST - TRICKED ME GETTING INSURANCE AND DID'T PAY OUT A PENNY - CLAIMS HANDLER DISMISSED THE CASE DISMISSED MY CASE BY STATING THAT THERE IS A 90 DAY PERIOD BEFORE MAKING A CLAIM - TOLD ME TO READ THE SMALL PRINT ON THE POLICY SCHEDULE - PLEASE DON'T TRUST - THEY WANT YOUR PREMIUM - PLEASE BE AWARE.. Reviewed on: 3rd October 2023

Not a bad product - read the small print

Have been with DL for a couple of years and pay extra for emergency call out - disappointing, when we had a vigorously leaking tap - they simply sent someone out to shut the water off rather than fix the problem. Apart from that, they seem okay. Reviewed on: 23rd August 2023

Choose another company. Buyer beware

Cost £1022 for annual landlord insurance supposed to be all singing and dancing policy including rent guarantee. They will do everything to avoid paying out. Taking an age to send any money. BEWARE. That if at the end of the tenancy your house is in a poor state the excess applies to every room. And there is a minimum amount before you can claim. They don’t tell you this. Just tell you that you have a £200 excess which when four rooms are damaged is £800 and claim needs to be approx £4000 befor they will consider. The claim centre staff are curtious and helpful. But. This is a sneaky company working around small print. They will do all they can to avoid paying you anything. All I have is an expensive insurance and a wrecked house with no recompense. If you use them after reading the reviews on here and you are unlucky enough to have to claim. You only have yourself to blame Reviewed on: 19th July 2023

Showing 4 of 36

Do you have a different Direct Line product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Direct Line has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides