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Direct Line: Landlord Insurance reviews

View other Direct Line products
3.85
Based on 43 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
16%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
42%

Latest highest rating:

5

No hassle, no issues We have never had any issues with them. They always answer the phone, with hardly any waiting time, they are courteous and polite and competent. They ... Read more Reviewed on: 20th August 2026
CJT's avatar
CJT

Latest lowest rating:

1

Direct Line promise 4 hours I waited 72 hours I was persuaded to take out a landlord home emergency insurance by a Direct Line Insurance advertisement on the radio promising a qualified engineer a... Read more Reviewed on: 8th October 2024
Testadura's avatar
Testadura
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About this product

Does Direct Line landlord insurance do a good job protecting your property? Read and write our Smart Money People Direct Line landlord insurance reviews and you will help other landlords to find the best landlord insurance policies on the market.

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Direct Line Landlord Insurance reviews (43)

Good value

5
I was paying double for buildings only insurance than I was quoted by Direct line for buildings, legal and rent guarantee. Reviewed on: 2nd August 2016
Susan Ellins's avatar
Susan Ellins

Excellent Service

5
I recently purchased Direct Line Landlord Insurance and the level of customer service was excellent. They answered all questions I had, called me back when they said they would, allowed me to purchase online after getting a quote to enable me to get cashback, and best of all, price matched the quote I'd had from a cheaper and much lesser known insurer. I have read the policy thoroughly and appears to be fully comprehensive and I feel safe in the knowledge that we have purchased this product. Reviewed on: 26th May 2016
Nicola L's avatar
Nicola L

CheekyCharges Campaigner

4
Easy to apply and had the product I needed Reviewed on: 13th March 2016
Susan D Law's avatar
Susan D Law

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