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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

I have been with Total Landlord Insurance for 19 yea...

5
I have been with Total Landlord Insurance for 19 years and have always received great customer service and a world class service Reviewed on: 26th July 2024
Michael P's avatar
Michael P

Excellent support

5
Help by telephone was really good on two occasions I’ve had to call this year. Helped in one stressful situation and straight forward assistance in my second call for a different reason. Excellent Reviewed on: 26th July 2024
Davina A's avatar
Davina A

Total landlord, landlord advice bulletins wowed me!

5
They promote themselves well, I chose total landlord over simply business based on their incredible landlord advice bulletins. Reviewed on: 26th July 2024
Katharine P's avatar
Katharine P

Easy to deal with good value and easy to renew...

5
Easy to deal with good value and easy to renew Reviewed on: 26th July 2024
St John Rowntree 's avatar
St John Rowntree

Very helpful staff when called regarding any issues.

5
Very helpful staff when called regarding any issues. Reviewed on: 26th July 2024
Ellli A's avatar
Ellli A

I have been with total landlords insurance with my 4...

5
I have been with total landlords insurance with my 4 properties for the last 10 years they have been very helpful and efficient when you come to renewing the policy and they are offering a good value for money Reviewed on: 26th July 2024
Emad Zaki's avatar
Emad Zaki

Never made a claim but haven't had any problem

3
I have been a customer for over 10 years. I have never made a claim so can't comment about that but premium increases significantly every year. although so far I've been too lazy to shop around to see if I can do better. Reviewed on: 26th July 2024
Simon C's avatar
Simon C

Always kept well informed of relevant information.

5
Always kept informed of relevant information and changes promptly and efficiently. Reviewed on: 26th July 2024
Martin A's avatar
Martin A

Confidence in proper insurance

5
I insure a number of property's & have the confidence that they are properly insured. The staff are always happy to answer any questions I may have Reviewed on: 26th July 2024
Peter MacDonald's avatar
Peter MacDonald

Top score service provider

5
They provide insurance documentation in a very timely manner, so that there is time to review. Also they are very prompt at answering queries. One of the most efficient and organised companies I deal with. Reviewed on: 26th July 2024
Ian Hughes's avatar
Ian Hughes

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