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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

Would recommend

5
Have been insured with Total Landlord since the very beginning, they provide great service and have dealt with my claims efficiently Reviewed on: 20th September 2023

Brilliant!!!

5
Very helpful and competitive prices, cannot complain! Reviewed on: 20th September 2023

Highly Recommend

5
Great and quality service provided Reviewed on: 20th September 2023

The best landlord insurance out there

5
I had a great experience with my insurance and would definitely recommend to all! Reviewed on: 20th September 2023

Super-helpful, super-efficient insurers to deal with

5
I love dealing with Total Landlord Insurance. Their policies are reasonably priced and cover all eventualities but most importantly, when you phone them you get super-helpful, coherent and useful support. I would particularly recommend speaking to Stacy, who is a pleasure to deal with! Reviewed on: 20th September 2023

Very helpful.

4
Friendly and supporting staf.woth right advice. Reviewed on: 20th September 2023

VERY BED CUSTOMER SERVICE

1
EVEN AFTER SO MANY COMPLAINT NO ONE SENT POLICY DOCUMENTS. WHEN YOU WANT CUSTOMER TAKE MONEY VERY GLADLY BUT IN TRUE LEGITMENT CLAIM REFUSE TO PAY AND SEWND POLICY WORDING FOR NOT TO PAY RESION . WANTS RENUAL FROM US BUT NOT SENT RENUAL DOCUMENTS BY EMAIL OR POST. YOUR POLICY SAYS WE SEND RENUAL DOCUMENTS 26DAYS BEFOR ,I HAVANT SEEN YET. FROM YOUR END JUNK EMAIL GOES THROUGH CUSTOMER EMAIL BUT LEGAL DOCUMENTS DO NOT REACH TO CUSTOMER LIKE MYSELF. Reviewed on: 19th September 2023

Professional

5
From setting up policy, queries, renewing all seamless. Reviewed on: 19th September 2023

Good professional competitive

5
Decent rates Not so good on claims Reviewed on: 19th September 2023

EXCELLECT COMPANY

5
Total Landlord insurance keeps me informed of all changes to legal requirements and all other requirements to enable us to run our landlords business. Reviewed on: 14th September 2023

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