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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Long standing customer

5
I have been a customer of Total Landlord for many years and I can say that the service and value that I have received are excellent. They always send me several reminders when my policy is due for renewal and the price of the policy has only increased a very small amount over the whole time I have been with them. They regularly send updates about the rental housing market and new govenment legislation affecting landlords to me by e-mail which I find very informative and essential for this ever changing market. Luckily I have never had to claim on my insurance but I am confident that should I need to, Total Landlord would be there to help in my claim and pay the necessary expenses incurred. Reviewed on: 26th July 2024

This company is comprehensive and professional.

5
This company is comprehensive and professional. I have insured with them for years without a negative contact Reviewed on: 26th July 2024

Always helpful and happy to make changes

5
Made changes easy always helpful and happy to discuss any issues Reviewed on: 26th July 2024

Great service

5
Insured my property for a few years with total landlord no issues and always very competitive with price Reviewed on: 26th July 2024

Knowledgeable and polite

5
They have always been knowledgeable, reasonably priced and staff are polite. Reviewed on: 19th July 2024

first ever claim after being customer for around 13...

1
first ever claim after being customer for around 13 years and it was rejected out of hand. Not even money I spent to make safe for tenants, Reviewed on: 15th July 2024

Very helpful and good value.

5
Very helpful and good value. Lots of advice Reviewed on: 15th July 2024

Easy to deal with online and by phone.

5
Easy to deal with online and by phone...renewal esy too Reviewed on: 14th July 2024

Great service and competitive prices

5
Great service and competitive prices Reviewed on: 14th July 2024

Knowledgeable helpful staff.

5
Knowledgeable helpful staff. Efficient claims handling & prompt payment on satisfactory completion of agreed works. Reviewed on: 13th July 2024

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