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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Never had any problems.

5
Never had any problems. Polite on the phone. Reviewed on: 5th August 2024

Not claimed yet, lets see.

4
Not claimed yet, lets see.. But service providing quotes that are reasonable is good. Reviewed on: 28th July 2024

very good value for money

5
very good value for money, specialist landlord insurance Reviewed on: 27th July 2024

Can Talk to Humans

5
Talked through needs which is always a great help Reviewed on: 27th July 2024

Very efficient and courteous service

5
Very efficient and courteous service Reviewed on: 27th July 2024

Easy to deal with

4
Easy to deal with and friendly and helpful on the phone. Reviewed on: 27th July 2024

Not made clear damage by rodents not covered

2
It was only when I went to make a claim that I was told “oh, you’re not covered for damage by rodents”. This should be made clear when the policy is sold Reviewed on: 27th July 2024

Good value for money.

5
Good value for money. Lots of access to advice as well as good insurance provision Reviewed on: 27th July 2024

Great value and objective advice

5
Great value and objective advice Reviewed on: 27th July 2024

Great customer service and always informstive

5
Great customer service and always informstive Reviewed on: 26th July 2024

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