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Adcham

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All reviews (7)

Review of the Insurancewith, Travel insurance:

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No automatic referrals when the computer says No

Insurancewith is great for people with cancer but you can add one small item and the “computer will say ‘No’ “ and the box tickers do not have the expertise or capability to overrule it. Rejections should be automatically referred to an experienced assessor. Reviewed on: 12th October 2025

Review of the Insurancewith, Travel insurance:

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"The Computer Says 'No' "

Initial contact is with a box ticker who just says "The Computer Says 'No' " and that's it as far as they are concerned. Refusals need to be then referred to qualified assessors to understand the real risk. Reviewed on: 26th September 2025

Review of the Insurancewith, Travel insurance:

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Box-ticking results in Computer Say No

Junior staff entered my ailments into their computer, resulting in “The Computer Says ’No’ “. I appealed to the Head Office who thankfully overruled them, but it is SO hard to speak to anyone senior enough to make a balanced decision ! Reviewed on: 11th September 2025

Review of the Insurancewith, Travel insurance:

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The Computer said NO but HO said YES

Insurancewith initially turned me down for travel insurance because I added one too many health issues. However, I sent the Head office a letter from my oncologist stating that I had a long life expectancy and they agreed to access me. There needs to be a review by the Head Office when customers are turned down just because “the computer says ‘No’ “. Reviewed on: 17th July 2025

Review of the Total Landlord, Landlord Insurance:

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Could make exclusions clearer when selling

I like Total Landlord Insurance but feel they could make, like rodent damage, clearer when selling their products. Reviewed on: 8th August 2024

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