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TSB: Classic Plus Account reviews

3.85
Based on 165 reviews, last reviewed 4th Oct 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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6%
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5%
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12%

Latest highest rating:

5

TSB are a friendly and helpful bank. TSB are a friendly and helpful bank. The app is easy to use and optimised for quicker functions and access to all the services TSB offer. Happy custom... Read more Reviewed on: 10th June 2024
Geoff's avatar
Geoff

Latest lowest rating:

1

d..Blocked Account transaction. Blocked account UK advisor OK but Overseas so called fraud experts reading from scripts useless. No managers to escalate your compaint farmed out to m... Read more Reviewed on: 4th October 2024
Geoff Heaton's avatar
Geoff Heaton

About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (165)

Review of the TSB, Classic Plus Account:

Longstanding customer

5
Good customer service, overall pleased with app and ease of use. Reviewed on: 14th September 2020

Customer service support

5
During this current virus outbreak it has meant self isolation and big concern over how to manage financially. TSB has personally contacted me to offer any assistance they can to support me throughout this ordeal. I found the service offered incredibly thoughtful and compassionate. In particular, Edward, who is based at the Exeter TSB branch, went out of his way to assure me that I would be looked after in any way possible financially due to having disabilities. It provided great relief and I'm grateful. Reviewed on: 26th March 2020

Review of a classic plus account

5
I have banked with the TSB for 40 years or more and have never had anything to complain about. The classic plus account is marvellous as it allows you to earn interest but you can withdraw your money any time. I also like that it is operated online. Reviewed on: 5th February 2020

The only part time bank in our town. Great interest

4
5% on 2 x 2 accounts and the only 3 day week bank open in our town. Reviewed on: 5th February 2020

Easy to use

5
Easy to set up and get interest as well. Reviewed on: 28th January 2020

Frequent minor issues

2
Whilst the user experience has improved somewhat recently, it is still too often that I hit broken links and errors when banking online. Reviewed on: 24th January 2020

Very good

5
My experience its verry good with tsb bank thank you Reviewed on: 6th January 2020

Great service

5
Excellent service both in branch and online. Excellent app. Reviewed on: 23rd November 2019

Excellent

5
Great account. You get monthly interest at 3% on balances upto £1,500 Reviewed on: 22nd November 2019

Fuss-free friendly banking

4
Despite the problems with online banking a while ago, banking with TSB is easy. The app and website work well. And if I need to speak to a human, I still have a branch in my home town where the staff are very approachable and helpful. Reviewed on: 22nd November 2019

Good service

4
Good service, helpful , branches near. Reviewed on: 22nd November 2019

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