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Vanquis : Credit Building Credit Card reviews

Name: Credit Building Credit Card
Rating: 4.7 (8167 reviews)

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4.70

Based on 8,167 reviews, last reviewed 22nd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

12%

Latest highest rating:

5

Great communication I call regularly, all my questions are answered in perfect detail and if I require further explanations it is always provided. Reviewed on: 15th July 2024

Latest lowest rating:

1

Abusive Staff who verbally attack customers Abusive Staff who verbally attack customers I want to raise a serious concern about the unacceptable behavior of Vanquis Bank's customer service staf... Read more Reviewed on: 22nd August 2024

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About this product

Credit building credit cards are designed for people who have a poor credit score or those with little or no credit history.

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Vanquis Credit Building Credit Card reviews (8167)

Review of the Vanquis, Credit Building Credit Card:

Have had this credit card for quite some time now an...

Have had this credit card for quite some time now and have only had one problem that was; I made a payment to pay off money on my card which didnt go through, I have never had a problem before so decided to phone Vanquis, they were very polite and helpful and explained that it was because I had made the payment very early in the morning, she found my payment and sorted it out for me., would definitely recommend this card to other people. Reviewed on: 3rd May 2024

Easy to use.

Easy to use. I was accepted quickly and the card arrived promtly. Even better when I recived my £25 bonus! Customer service was helpful although it was difficult settingu up a new pin code as my card was blocked as apprently more details were required. Reviewed on: 9th May 2024

I'm very happy with Vanquis, their customer service...

I'm very happy with Vanquis, their customer service is outstanding, always giving good and helpful advice. Reviewed on: 9th May 2024

I have a Vanquis card for some years now.

I have a Vanquis card for some years now. i have find the customer service very helpful and easy to contact. Reviewed on: 9th May 2024

After a rocky start to my problem it finally came to...

After a rocky start to my problem it finally came together. A simple error delayed me receiving my new card but it was easily solved and I am now up and running again. Thank you Reviewed on: 9th May 2024

excellent customer service.

excellent customer service. staff are polite and very helpful Reviewed on: 9th May 2024

Very Pleased

I've had positive experiences since using this card, both with the Customer service team and with everyday use. Had problems with access through the app but that's more likely a phone issue. Reviewed on: 9th May 2024

Courteous and polite telephony agents

I find that Vanquis agents are very helpful on the few occasions I've had to telephone with an enquiry; the most recent was when taking a cash advance and there was a problem with the ATM and no money appeared; spoke to 3 different agents regarding this and within 5 working days my account was re-credited - had to wait for the transaction to show as cleared as had previously shown as pending; can't fault this at all and very please with this Reviewed on: 9th May 2024

Very good

Reasonable interest, no extra fee Reviewed on: 9th May 2024

Easy to deal with great customer service but a bette...

Easy to deal with great customer service but a better explanation of interest and fees would of been beneficial Reviewed on: 9th May 2024

Good customer service I enjoy the reminder by text a...

Good customer service I enjoy the reminder by text and pay by text Reviewed on: 9th May 2024

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