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Vanquis : Aquis Card reviews

4.21
Based on 41 reviews, last reviewed 18th Apr 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
10%

Latest highest rating:

5

My experience with Vanquis cards has always been goo... My experience with Vanquis cards has always been good and they understand what I want and they’re online banking service is good and easy to set up Reviewed on: 18th April 2025
Colin Ricketts 's avatar
Colin Ricketts

Latest lowest rating:

1

Had a problem they didn't fix it now I am frozen out... Had a problem they didn't fix it now I am frozen out with no way to pay Reviewed on: 18th April 2025
Robert 's avatar
Robert

About this product

Read reviews of the Aquis card from Vanquis on Smart Money People - the UK’s #1 financial services review site. If you have a poor credit rating and are looking for a credit card, read our Aquis card reviews to see if this is the right card for you. Or if you’re already building your own credit using the Aquis card, share a quick review of your own and help others in a similar situation! Tell us about the card, the customer service, and anything else you think is important for others to know.

Vanquis Aquis Card reviews (41)

Review of the Vanquis, Aquis Card:

Very unhelpful Customer Service

1
I've raised a complaint due to their mobile app showing me the wrong available credit. Their Customer Resolutions responded to me that this is OK as the adviser to whom I've reported the fault reset my online banking. (?!) This was the 'adviser's' letter... Reviewed on: 14th May 2017

My experience with Vanquis cards has always been goo...

5
My experience with Vanquis cards has always been good and they understand what I want and they’re online banking service is good and easy to set up Reviewed on: 18th April 2025

Good building credit score quick use

5
Good building credit score quick use Reviewed on: 18th April 2025

Had a problem they didn't fix it now I am frozen out...

1
Had a problem they didn't fix it now I am frozen out with no way to pay Reviewed on: 18th April 2025

Slightly aggressive customer service.

2
Slightly aggressive customer service. Little empathy Reviewed on: 14th June 2024

It was great experience with customer service

5
It was great experience with customer service Reviewed on: 3rd May 2024

Excellent - would highly recommend

5
Excellent - would highly recommend Reviewed on: 3rd May 2024

cONFIDEBT SUPPORT FOR MANAGING CREDIT FINANCE.

5
PROVIDES A SECURE AND EASY WAY TO ACCESS AND BUILD UP A CREDIT RATING WITH LOTS OF PERSONAL SUPPORT AND ADVICE Reviewed on: 3rd May 2024

Make life easy for me

5
I feel very happy and in control in meeting my daily needs. Reviewed on: 27th May 2023

Superheroes

5
Allways there when you need them especially when times get tough.. Reviewed on: 25th May 2023

Credit card & Loan

5
This company is such a great help to me they have helped me transform my bad credit to a more more healthy credit which helped me to be able to get loans and offers from other credit lenders. They are always helpful and do a money management assessment to see if you are able to afford repayment they are always there at the end of the phone to offer outstanding support love this company Reviewed on: 25th May 2023

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