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Velosure: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.89 (742 reviews)

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4.88

Based on 742 reviews, last reviewed 22nd Oct 2024

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

Velosure Cycle Insurance reviews (742)

Review of the Velosure, Cycle Insurance:

Easy to contact and simple claims procedure

Easy to contact and simple claims procedure Reviewed on: 13th October 2024

Affordable and professional

Was my first bike insurance and I liked it Reviewed on: 13th August 2019

Superb cover, superb customer service

I have insured my bikes with Velosure for many years. Their staff are always friendly and knowledgeable to talk to. The cover provided is excellent. And when I had to make a claim they made it as painless as possible. I can't recommend them highly enough Reviewed on: 6th August 2019

Brilliant!

Fast and efficient when it really counts - when you are unfortunate enough to make a claim. Renewals and policy changes are simple and customer services are helpful setting up multi-cycle family insurance. Reviewed on: 2nd August 2019

I always recommend VELOSURE to

Thankfully up to now, I've had no need for Velosure's assistance. My electric bike is attractive and people often admire the bike. Whilst talking about the benefits of an electric bike, I always tell them as well about my wonderful bike insurance that I have. Knowing I have Velosure insurance and bike rescue gives me peace of mind whilst cycling. If they are a cyclist and they don't have insurance, I always recommend they have a look at the Velosure website to see the benefits and seek a quote. Thank you very much Velosure for being there. Your my invisible cycling companion. Kind regards. Anthea Major. Reviewed on: 31st July 2019

Good bike cover

Good friendly service, provides comprehensive cover. Reviewed on: 30th July 2019

Velosure make insurance easy

Their website makes it a simple process to set up your bike insurance, with all the information you need. But if you need to speak to a human they provide a fabulous customer service. Its straightforward, competitive and transparent insurance. What more do you want? Reviewed on: 30th July 2019

Fantastic service!

Had a nasty crash which wrote off an expensive carbon frame plus helmet and clothing ( cut off by paramedics) . Velosure paid for a new frame and kit very quickly without a quibble. Excellent outcome to a distressing event. Would recommend them to anyone who needs bike insurance. Be crazy not to have it really. Reviewed on: 29th July 2019

Competitive premiums combined with great customer service!

I’ve bought insurance from Velosure previously and decided to renew as the premium was more than competitive with other providers with the level of cover. Their communication is also good. Many thanks. Reviewed on: 29th July 2019

Good service

I’ve used Velosure fir the past 2 yrs on another cyclists recommendation, thankfully not needed to claim yet but if the customer service so far is anything to go by I’m sure it will be a good experience to. Reviewed on: 28th July 2019

Great Service

Excellent, friendly, personal customer service. Reviewed on: 27th July 2019

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