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Virgin Money: Credit Cards reviews

3.70
Based on 784 reviews, last reviewed 5th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Virgin Atlantic card wow Good card. Like the website, like the offers Reviewed on: 28th November 2024
Darren Sharp's avatar
Darren Sharp

Latest lowest rating:

1

If you have a credit card and an an app but are lock... If you have a credit card and an an app but are locked out of your account they are not open 24/7 to unlock your app, not even on a Sunday. If u are i... Read more Reviewed on: 5th January 2025
Sandy P's avatar
Sandy P

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Do you have a Virgin Money credit card? If you do then you can help other customers make good financial decisions by leaving a Smart Money People review.

Virgin Money Credit Cards reviews (784)

Review of the Virgin Money, Credit Cards:

Good cashback perk

4
Cashback perk can be very advantageous if used smartly. Email newsletter is good with offers and competitions. Managing through phone isn’t the easiest as some competitors - no app with iphone finger scan. Reviewed on: 19th November 2018
Reply from Virgin Money Hello James, thanks for sharing your feedback. We'll update our customer in regards to an app as soon as we have any news. Thanks, Lindsay. Response date: 22nd November 2018
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Virgin Money

Best card company to date

5
Easy to apple, easy to use, excellent customer assistance and generally exceptional to deal with. Reviewed on: 15th February 2020

No good at resolving unauthorized debits - too slow

1
I had two unauthorized debits and reported them. Now another one! They have not yet done the chargeback for the first two. Reviewed on: 15th February 2020

efficiency is paramount

5
I have used Virgin Money credit cards and other money products and I am very pleased with the quality of their service. Reviewed on: 14th February 2020

No hassle service

5
I receive lots of nuisance advertising emails from other providers of financial services but have never received similar from Virgin Money. However, I also feel that there is a friendly person to speak to if I need. Reviewed on: 14th February 2020

Mr Morris

1
It has now been a week and my wife and I still cannot log into virgin money despite putting in our ID,s which we have had for quite some years we have made phone calls and virgin still cannot resolve thier issues!!!!!!! Reviewed on: 12th February 2020

easy payment plan, and always there to help.

5
This is the second time I have used Virgin and I am very pleased with them for all there support. Thankyou Virgin Reviewed on: 12th February 2020

Credit card review

5
I do not normally do this sort of thing. But I have had a virgin credit card for many years it’s the only one I use. I’ve had a few experiences where I have needed to speak to them and I can honestly say they are the most helpful team I have experienced when dealing with banks etc. They are always polite and professional and I would never use another credit card company. Reviewed on: 12th February 2020

Virgin-Tastic

5
Excellent Credit Card, with outstanding customer care Reviewed on: 12th February 2020

VIRGIN MONEY RATES NUMBER ONE

5
I have various credit cards, but none of them compare to the customer service and promotional rates offered by Virgin Money. Reviewed on: 11th February 2020

Back on credit ladder

4
Helped me get on credit ladder , if stuck one month quite easy to transfer cash from card to bank, rather than high interest pay day loan Reviewed on: 8th February 2020

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