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Virgin Money: Credit Cards reviews

3.71
Based on 783 reviews, last reviewed 28th Nov 2024
50% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
19%

Latest highest rating:

5

Virgin Atlantic card wow Good card. Like the website, like the offers Reviewed on: 28th November 2024
Darren Sharp's avatar
Darren Sharp

Latest lowest rating:

1

International transaction fee? International transaction fee? $170? Wow! No fine line when this card would charge you international transaction fee. The charged me for $145 annual f... Read more Reviewed on: 15th November 2024
Neil P's avatar
Neil P

About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (783)

Great

5
Easy company to do business with. Had card for a few years now. Reviewed on: 5th February 2020

Appalling customer service

1
Opened a credit card with these clowns less than a month ago, went to use app yesterday and found myself locked out. Phoned them to be told my account is suspended pending review and they will be in touch "in a few days" to let me know outcome. I have absolutely no idea why, I haven't missed any payments (in fact none due yet) and my financial circumstances have not changed in any way. They refuse to put me through to anyone who can tell me what the issue is, or tell me exactly if/ when it will be resolved. Absolutely fuming. Reviewed on: 1st February 2020

Virgin cards are for everyday people

5
I found Virgin on a compare website, I have a great credit score but for some reason some top scoring credit cards did not accept me(possible sister companies with my bank) I was not happy as I have a flawless credit report. Virgin was not far behind leaders so I applied on their very easy to use web site and found the questions they asked was very relevant to everyday people. I could find the answers they required immediately, of course I was accepted in seconds. I found the web site to be modern, realistic and customer friendly, in fact I was so impressed with there product that I am seriously considering transferring to their bank, after 37 years with my current bank that decision is not taken lightly. I would recommend Virgin to people. 10 out of 10 Virgin!!! Reviewed on: 1st February 2020

Best card to work with.

5
I just feel more Safire for having this card, wether money or balance transfer is so easy and hustle free. Reviewed on: 1st February 2020

Good quality

5
All good, excellent services. good offers and great rates Reviewed on: 24th January 2020

Worst company I have ever dealt with

1
Abysmal service from this company from day one Reviewed on: 14th January 2020

Virgin Money credit cards

5
All round brilliant, no complaints, service is always on point. Reviewed on: 9th January 2020

have been a customer very long time. No complains- ALL services EXCELLENT.

5
Never - ever experienced any problems. Very professional Credit Card Bank/company. Very pleased. Highly Recommended. Reviewed on: 8th January 2020

Welcome to the 21st Century

5
I have been an advocate for the Virgin brand for years, having savings and a PCA with them. I also had a Credit Card and finally in 2019 they launched a Mobile App and allowed me to pay via Apple Pay!! Couldn't be happier about my money. Reviewed on: 8th January 2020

Very good staff, credit operations staff are amazing

5
I applied for a card - very pleasant and swift service Reviewed on: 8th January 2020

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