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Virgin Money: Credit cards reviews

3.80
Based on 799 reviews, last reviewed 21st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

super service

5
Really good services. Highly recommended. Reviewed on: 28th April 2020

Good for Long term 0% interest and easy to use app

4
I have had a good experience with virgin money with a long term 0% interest card. Easy to use app also! Reviewed on: 27th April 2020

Best ever

5
Online is very easy to navigate. Messages are replied to very quickly even at weekends. Reviewed on: 17th February 2020

Great experience.

4
Great value. I don't need to pay overseas transaction charges like with other cards. Reviewed on: 17th February 2020

Great card and great rates

5
I have had 2 Virgin credit cards over the last few years. Always great rates and easy to use the online banking. Reviewed on: 16th February 2020

Best card company to date

5
Easy to apple, easy to use, excellent customer assistance and generally exceptional to deal with. Reviewed on: 15th February 2020

No good at resolving unauthorized debits - too slow

1
I had two unauthorized debits and reported them. Now another one! They have not yet done the chargeback for the first two. Reviewed on: 15th February 2020

efficiency is paramount

5
I have used Virgin Money credit cards and other money products and I am very pleased with the quality of their service. Reviewed on: 14th February 2020

No hassle service

5
I receive lots of nuisance advertising emails from other providers of financial services but have never received similar from Virgin Money. However, I also feel that there is a friendly person to speak to if I need. Reviewed on: 14th February 2020

Mr Morris

1
It has now been a week and my wife and I still cannot log into virgin money despite putting in our ID,s which we have had for quite some years we have made phone calls and virgin still cannot resolve thier issues!!!!!!! Reviewed on: 12th February 2020

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