Write a review

Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.85 (1239 reviews)

View other Waggel products

4.75

Based on 1,239 reviews, last reviewed 7th Nov 2024

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Waggle are a joke avoid like the plague Made a claim for dental on my dog it was refused because 7 months previous at 6 monthly check up vet said mild build up of tartar which was treated wi... Read more Reviewed on: 7th November 2024

Read all reviews See your review

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Waggel Pet Insurance reviews (1239)

Review of the Waggel, Pet Insurance:

Happy to take your money, BUT will do everything to avoid paying out

We've been a Waggel customer for some time, we went with them due to their (now questionable) online reviews and how easy it was to sign up. The whole sales process was a slick as can be - it was really easy to sign up and start paying. The problems started though when our dog was diagnosed with an allergy condition that would require a series of monthly injections. We called Waggel, and they said not a problem - but rather than claim each time, just let them build up and claim 6 months worth. So we let them build up, and now came to make the claim - and this is where it went downhill. We sent all our vet info and medical history. This confirms the dog hadn't been diagnosed with any allergy condition prior to the policy starting out. BUT, the claim was rejected on the grounds that several years ago our dog had an ear infection. Waggel had looked for ANY lame reason not to pay the claim out, so if your dog has had anything (even an ear infection) in the past - then I would not advise insuring with Waggel. They're clearly one of those online companies who make a fortune from people who never claim, but when it comes to actually paying up - they will leave you high and dry. Literally money for nothing. Reviewed on: 22nd August 2023

So easy to sign up, great communication, impressed

Read reviews that said how easy it was to sign up for insurance. I didn't really believe how uncomplicated it was until I tried it for myself. All information is in an easy to read format. I haven't needed to make a claim, but so far I'm very imressed. Reviewed on: 17th September 2020

A decent affordable insurance for my Cat

I was a bit stuck as my previous insurance didn’t cover my Cats needs. He is a pedigree and I would need help with vets bills if he needed more than everyday treatment. Reviewed on: 17th September 2020

Best pet insurance ever

Very easy to join and straight forward. Happy with waggel! Reviewed on: 17th September 2020

Great cover, great price

I searched for many hours for suitable pet insurance for my Dachshund puppy. Everywhere I looked didn't offer suitable cover or it was completely unreasonable in price. A friend recommended Waggel and I wasn't disappointed. Great Price, great cover and fab website. I have recommended Waggel to all of my friends. Reviewed on: 17th September 2020

No forms!

Easy and straightforward with no forms. Reviewed on: 17th September 2020

Happy Pusy

Easy to navigate site, good price, friendly staff Reviewed on: 17th September 2020

Insurance made for this era!

Easy to use , no fuss and reliable insurance. Finally a company that feels like it's there for you and your pet and not for your money. Reviewed on: 17th September 2020

New Family Pet

Choosing pet insurance for the first time was a minefield. Waggel was clear and easy to understand. Reviewed on: 17th September 2020

Excellent insurance

Really affordable insurance which includes dental! Would highly recommend Reviewed on: 17th September 2020

Excellent Customer Service

Excellent customer service - I get to speak to someone within minutes rather than waiting hours on hold, their membership perks are wonderful and have introduced me to some excellent companies! I genuinely feel as though they care about Hector as an individual, in the same way my vet does, rather than an insured piece of property. Reviewed on: 17th September 2020

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub