Write a review

Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.85 (1239 reviews)

View other Waggel products

4.75

Based on 1,239 reviews, last reviewed 7th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

Waggle are a joke avoid like the plague Made a claim for dental on my dog it was refused because 7 months previous at 6 monthly check up vet said mild build up of tartar which was treated wi... Read more Reviewed on: 7th November 2024

Read all reviews See your review

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Waggel Pet Insurance reviews (1239)

Review of the Waggel, Pet Insurance:

Only interested in their procedures not customers

More interested in their procedures than their customers, vets or pets. My dog has a condition which needs life long treatment. Every month I get a supply of pills which keep him ok. Every month I submit a continuation claim and send the invoice. Now they tell me that they need a medical history for each continuation claim. When I point out that they already have his history, know what the treatment is, know how much has been paid they say they're following "formal procedures " The procedures don't tell them anything they don't already know and just create bureaucratic work for the vets. Waggel sucks Reviewed on: 12th March 2024

How pet insurance should be

It was completely painless to sign up for Waggel on my mobile phone. The whole process was clearly explained in plain language and the coverage is excellent. Definitely how pet insurance should be. Reviewed on: 16th September 2020

Simplicity meets quality!

Brilliant company. Straight forward, transparent, easy to navigate and understand with excellent customer service. I searched through so many insurance companies, feeling very nervous as it'd be my first pet insurance ever, but I feel confident, protected and well taken care of being signed up to Waggel, and so does my puppy! Thanks for all your hard work! Reviewed on: 16th September 2020

Efficient and professional.

Effective, efficient and professional service Reviewed on: 16th September 2020

Best cover

I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020

Hassle-Free Claims Process

I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020

Good value and easy to use

Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020

Simply simple cover!

So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020

Simple, Easy Registration and Good Value

First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020

Easy

No fuss insurance that is to the point with nice friendly features. Reviewed on: 16th September 2020

Better than the majority of insurance companies

Waggel are helpful, kind, caring of your pets and Don not appear “money grabbing”. They consider each case carefully and are more likely to pay out for things that some other insurance companies say a flat no, to. Their customer service is outstanding and they are incredible at keeping the owners up to date with their company “goings on”, changes in terms, changes in legislation, and have a whole range of “fun” additions that other insurance companies don’t even bother with. I don’t think I’ll ever change companies ever again, regardless of my aging pups. Reviewed on: 16th September 2020

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub