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Waggel: Pet insurance reviews

3.96
Based on 1,251 reviews, last reviewed 15th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Dental NOT included!!! Being over 60 and living alone im not that computer savvy. So when i saw waggel i decided to insure my older rescue moggy. 3 months in and his breath... Read more Reviewed on: 15th June 2026
Jackie K's avatar
Jackie K

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1251)

Pure Purrrrfect and Dogone amazing

5
Fantastic premium rate, fast and easy online, covers every eventuality. No worries, no hastle, pure purrrrfect for me !! Reviewed on: 16th September 2020

Great insurance for your furry friends

5
Found the website straightforward and easy to use. Prices and packages were reasonable and flexible which is terrific. The newsletter and offers are also useful so when you get a moment take a look. Reviewed on: 16th September 2020

Excellent company! So glad I found them!

5
Having been very much put off insurance for my animals because when push comes to shove they tend to wriggle out, I thought I’d put my faith in this start up. So glad I did!! I had to make a claim for one of my dogs only a month after I started the policy and they paid without any quibbles. I was so impressed! Customer service is excellent, the policy is clear to read. How refreshing! Reviewed on: 16th September 2020

How pet insurance should be

5
It was completely painless to sign up for Waggel on my mobile phone. The whole process was clearly explained in plain language and the coverage is excellent. Definitely how pet insurance should be. Reviewed on: 16th September 2020

Simplicity meets quality!

5
Brilliant company. Straight forward, transparent, easy to navigate and understand with excellent customer service. I searched through so many insurance companies, feeling very nervous as it'd be my first pet insurance ever, but I feel confident, protected and well taken care of being signed up to Waggel, and so does my puppy! Thanks for all your hard work! Reviewed on: 16th September 2020

Efficient and professional.

3
Effective, efficient and professional service Reviewed on: 16th September 2020

Best cover

5
I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020

Hassle-Free Claims Process

4
I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020

Good value and easy to use

5
Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020

Simply simple cover!

5
So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020

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