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Waggel: Pet insurance reviews

View other Waggel products
4.05
Based on 1,250 reviews, last reviewed 21st May 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026
Gordon R's avatar
Gordon R
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Great insurance for your furry friends

5
Found the website straightforward and easy to use. Prices and packages were reasonable and flexible which is terrific. The newsletter and offers are also useful so when you get a moment take a look. Reviewed on: 16th September 2020
Shona Winter's avatar
Shona Winter

Excellent company! So glad I found them!

5
Having been very much put off insurance for my animals because when push comes to shove they tend to wriggle out, I thought I’d put my faith in this start up. So glad I did!! I had to make a claim for one of my dogs only a month after I started the policy and they paid without any quibbles. I was so impressed! Customer service is excellent, the policy is clear to read. How refreshing! Reviewed on: 16th September 2020
Libby Hunt's avatar
Libby Hunt

How pet insurance should be

5
It was completely painless to sign up for Waggel on my mobile phone. The whole process was clearly explained in plain language and the coverage is excellent. Definitely how pet insurance should be. Reviewed on: 16th September 2020
Russell M's avatar
Russell M

Simplicity meets quality!

5
Brilliant company. Straight forward, transparent, easy to navigate and understand with excellent customer service. I searched through so many insurance companies, feeling very nervous as it'd be my first pet insurance ever, but I feel confident, protected and well taken care of being signed up to Waggel, and so does my puppy! Thanks for all your hard work! Reviewed on: 16th September 2020
Tilly's avatar
Tilly

Efficient and professional.

3
Effective, efficient and professional service Reviewed on: 16th September 2020
Wayne Rabin's avatar
Wayne Rabin

Best cover

5
I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020
Selina's avatar
Selina

Hassle-Free Claims Process

4
I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020
Kim Jory's avatar
Kim Jory

Good value and easy to use

5
Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020
AK's avatar
AK

Simply simple cover!

5
So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020
Mark Huddleston's avatar
Mark Huddleston

Simple, Easy Registration and Good Value

4
First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020
Alan Hurst's avatar
Alan Hurst

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