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Waggel: Pet insurance reviews

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4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Hassle-Free Claims Process

4
I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020
Kim Jory's avatar
Kim Jory

Good value and easy to use

5
Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020
AK's avatar
AK

Simply simple cover!

5
So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020
Mark Huddleston's avatar
Mark Huddleston

Simple, Easy Registration and Good Value

4
First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020
Alan Hurst's avatar
Alan Hurst

Easy

4
No fuss insurance that is to the point with nice friendly features. Reviewed on: 16th September 2020
Steph 's avatar
Steph

Better than the majority of insurance companies

5
Waggel are helpful, kind, caring of your pets and Don not appear “money grabbing”. They consider each case carefully and are more likely to pay out for things that some other insurance companies say a flat no, to. Their customer service is outstanding and they are incredible at keeping the owners up to date with their company “goings on”, changes in terms, changes in legislation, and have a whole range of “fun” additions that other insurance companies don’t even bother with. I don’t think I’ll ever change companies ever again, regardless of my aging pups. Reviewed on: 16th September 2020
Isobel Stevenson's avatar
Isobel Stevenson

Simple, user friendly and wholesome!

5
I really feel like they have my pets best interests at heart! It’s great to know you have someone in your corner during the worst of times, would recommend to anyone! (And the discounts are great too!) Reviewed on: 16th September 2020
Milijana Micunovic's avatar
Milijana Micunovic

Insurance how it should be

5
Easy application process, clean, clear and very user friendly. Reviewed on: 16th September 2020
Andy Mallalieu's avatar
Andy Mallalieu

So easy to use!

5
Love how easy it is to get setup and keep on top of it! Reviewed on: 16th September 2020
Jon's avatar
Jon

Confidently Insured

5
Waggel make you feel that you have made the best possible choice for your pet. I am really well informed in regards to my coverage and feel it's the best possible coverage I could have arranged for my dog. I feel they genuinely care and I am happy to have taken out insurance with them. Reviewed on: 16th September 2020
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Kirsty Strain

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