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Waggel: Pet Insurance reviews

4.72
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Good value and easy to use

5
Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020

Simply simple cover!

5
So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020

Simple, Easy Registration and Good Value

4
First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020

Easy

4
No fuss insurance that is to the point with nice friendly features. Reviewed on: 16th September 2020

Better than the majority of insurance companies

5
Waggel are helpful, kind, caring of your pets and Don not appear “money grabbing”. They consider each case carefully and are more likely to pay out for things that some other insurance companies say a flat no, to. Their customer service is outstanding and they are incredible at keeping the owners up to date with their company “goings on”, changes in terms, changes in legislation, and have a whole range of “fun” additions that other insurance companies don’t even bother with. I don’t think I’ll ever change companies ever again, regardless of my aging pups. Reviewed on: 16th September 2020

Simple, user friendly and wholesome!

5
I really feel like they have my pets best interests at heart! It’s great to know you have someone in your corner during the worst of times, would recommend to anyone! (And the discounts are great too!) Reviewed on: 16th September 2020

Insurance how it should be

5
Easy application process, clean, clear and very user friendly. Reviewed on: 16th September 2020

So easy to use!

5
Love how easy it is to get setup and keep on top of it! Reviewed on: 16th September 2020

Confidently Insured

5
Waggel make you feel that you have made the best possible choice for your pet. I am really well informed in regards to my coverage and feel it's the best possible coverage I could have arranged for my dog. I feel they genuinely care and I am happy to have taken out insurance with them. Reviewed on: 16th September 2020

Easy and reliable

5
Really easy to set up and reasonable price. Reviewed on: 16th September 2020

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