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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Excellent company! So glad I found them!

5
Having been very much put off insurance for my animals because when push comes to shove they tend to wriggle out, I thought I’d put my faith in this start up. So glad I did!! I had to make a claim for one of my dogs only a month after I started the policy and they paid without any quibbles. I was so impressed! Customer service is excellent, the policy is clear to read. How refreshing! Reviewed on: 16th September 2020
Libby Hunt's avatar
Libby Hunt

How pet insurance should be

5
It was completely painless to sign up for Waggel on my mobile phone. The whole process was clearly explained in plain language and the coverage is excellent. Definitely how pet insurance should be. Reviewed on: 16th September 2020
Russell M's avatar
Russell M

Simplicity meets quality!

5
Brilliant company. Straight forward, transparent, easy to navigate and understand with excellent customer service. I searched through so many insurance companies, feeling very nervous as it'd be my first pet insurance ever, but I feel confident, protected and well taken care of being signed up to Waggel, and so does my puppy! Thanks for all your hard work! Reviewed on: 16th September 2020
Tilly's avatar
Tilly

Efficient and professional.

3
Effective, efficient and professional service Reviewed on: 16th September 2020
Wayne Rabin's avatar
Wayne Rabin

Best cover

5
I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020
Selina's avatar
Selina

Hassle-Free Claims Process

4
I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020
Kim Jory's avatar
Kim Jory

Good value and easy to use

5
Their insurance is better value then a lot of the other companies we looked at, and the claims process is really simple and quick Reviewed on: 16th September 2020
AK's avatar
AK

Simply simple cover!

5
So easy and simple to set up and perfect cover for our new puppy! Clear options on the website and so easy to set up and activate. Great website Reviewed on: 16th September 2020
Mark Huddleston's avatar
Mark Huddleston

Simple, Easy Registration and Good Value

4
First time we’ve ever insured a pet, so took our time evaluating the various providers, policies and types of cover, costs, and (most importantly) customer reviews re service, before deciding on Waggel. Quick and simple registration and friendly voice on the phone. Can’t stretch to full five stars until and unless we ever have to claim (and hopefully we will never need to), but until then, very happy with Waggel! Reviewed on: 16th September 2020
Alan Hurst's avatar
Alan Hurst

Easy

4
No fuss insurance that is to the point with nice friendly features. Reviewed on: 16th September 2020
Steph 's avatar
Steph

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