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Waggel: Pet Insurance reviews

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4.72
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% increase in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam
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Waggel Pet Insurance reviews (1243)

Great company

5
I was sceptical about using an online insurance for my dog, but am delighted with service which is much better than previous insurance company who I was with. You also receive the additional benefit of perks and discount vouchers which I haven't been offered in the past. It's nice to feel wanted! Reviewed on: 16th September 2020
Iain's avatar
Iain

The way insurance should be...

5
It is easy to understand, easy to purchase, well priced for great value, covers all you need and is friendly and customer first. Reviewed on: 16th September 2020
Charlie Carrick's avatar
Charlie Carrick

Pure Purrrrfect and Dogone amazing

5
Fantastic premium rate, fast and easy online, covers every eventuality. No worries, no hastle, pure purrrrfect for me !! Reviewed on: 16th September 2020
Carol Bloom's avatar
Carol Bloom

Great insurance for your furry friends

5
Found the website straightforward and easy to use. Prices and packages were reasonable and flexible which is terrific. The newsletter and offers are also useful so when you get a moment take a look. Reviewed on: 16th September 2020
Shona Winter's avatar
Shona Winter

Excellent company! So glad I found them!

5
Having been very much put off insurance for my animals because when push comes to shove they tend to wriggle out, I thought I’d put my faith in this start up. So glad I did!! I had to make a claim for one of my dogs only a month after I started the policy and they paid without any quibbles. I was so impressed! Customer service is excellent, the policy is clear to read. How refreshing! Reviewed on: 16th September 2020
Libby Hunt's avatar
Libby Hunt

How pet insurance should be

5
It was completely painless to sign up for Waggel on my mobile phone. The whole process was clearly explained in plain language and the coverage is excellent. Definitely how pet insurance should be. Reviewed on: 16th September 2020
Russell M's avatar
Russell M

Simplicity meets quality!

5
Brilliant company. Straight forward, transparent, easy to navigate and understand with excellent customer service. I searched through so many insurance companies, feeling very nervous as it'd be my first pet insurance ever, but I feel confident, protected and well taken care of being signed up to Waggel, and so does my puppy! Thanks for all your hard work! Reviewed on: 16th September 2020
Tilly's avatar
Tilly

Efficient and professional.

3
Effective, efficient and professional service Reviewed on: 16th September 2020
Wayne Rabin's avatar
Wayne Rabin

Best cover

5
I have recommended to friends as the cover I have was the best I had seen on the market. Clear cover explained in detail. Thank you waggle. Reviewed on: 16th September 2020
Selina's avatar
Selina

Hassle-Free Claims Process

4
I'm loving how hassle-free the claims process is with the Waggel app! Reviewed on: 16th September 2020
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Kim Jory

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