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Waggel: Pet insurance reviews

4.74
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Does what it says on the box.

5
Very simple process from start to finish Reviewed on: 16th September 2020

Brilliant service

4
Super easy to understand and very straightforward. Made the whole sign up process very easy and quick. Reviewed on: 16th September 2020

Easy to set up

5
Waggle was so simple to area ge cover and offered greats value for money. It was also very clear what was included in the cover. Reviewed on: 16th September 2020

Great service,

5
Good prices, easy dealing with them, good dashboard Reviewed on: 16th September 2020

Pet insurance that's a walk in the park

5
Clear, fair and reasonable insurance without the jargon that does what is expected Reviewed on: 16th September 2020

Great company

5
I was sceptical about using an online insurance for my dog, but am delighted with service which is much better than previous insurance company who I was with. You also receive the additional benefit of perks and discount vouchers which I haven't been offered in the past. It's nice to feel wanted! Reviewed on: 16th September 2020

The way insurance should be...

5
It is easy to understand, easy to purchase, well priced for great value, covers all you need and is friendly and customer first. Reviewed on: 16th September 2020

Pure Purrrrfect and Dogone amazing

5
Fantastic premium rate, fast and easy online, covers every eventuality. No worries, no hastle, pure purrrrfect for me !! Reviewed on: 16th September 2020

Great insurance for your furry friends

5
Found the website straightforward and easy to use. Prices and packages were reasonable and flexible which is terrific. The newsletter and offers are also useful so when you get a moment take a look. Reviewed on: 16th September 2020

Excellent company! So glad I found them!

5
Having been very much put off insurance for my animals because when push comes to shove they tend to wriggle out, I thought I’d put my faith in this start up. So glad I did!! I had to make a claim for one of my dogs only a month after I started the policy and they paid without any quibbles. I was so impressed! Customer service is excellent, the policy is clear to read. How refreshing! Reviewed on: 16th September 2020

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