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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

People friendly helpful and committed

5
As a enior citizen and not being very computer literate I found our staff so easy to talk to and gave me a great plan for my very loved cat Milo can not thank them enough. Reviewed on: 16th September 2020

Waggel the way forward

5
If you are getting thoroughly fed up of being penalized every year by the usual pet Insurance companies?. Especially when your dog has been in good health with no claims!. I found Waggel not only easy and straightforward to use but an added bonus you can also save on various other pet related items. Would recommend you try something new and exciting, also more personalized to you and your pet. Reviewed on: 16th September 2020

A clearly explained and comprehensive policy ideal for my cat

5
Waggel came very highly recommended and having considered a few others, I believe Waggel to be the best. I especially like that all their policies are for the lifetime of the animal, it is comforting to know that my cat will still be covered when she reaches old age. Reviewed on: 16th September 2020

Comprehensive, easy value for money

5
Great communication, easy to navigate options and excellent value. I saved over £120 with better benefits. Recommended to my son who also bought insurance for his dog. Reviewed on: 16th September 2020

Easy to use app and great services available

5
I have never had to claim but the app has lots of easy to use features and the insurance price is competitive. Love the fact we can have a vet video call if needed. Gives us peace of mind!! Reviewed on: 16th September 2020

Simple to work with

5
Easy to sign up and track your policy Reviewed on: 16th September 2020

Love Waggel

5
Its the perks for me, the ability to facetime a vet at any time free of charge and get reassurance for any concerns. The really easy hassle free sign up, and the outstanding customer service, the no commitment standing order. I mean this is exactly my perfect kind of insurer... really happy I chose them. Reviewed on: 16th September 2020

Absolutely amazing !

5
Constantly trying to be better and moreover there for me and my dog. Communication is key and waggel is there for you like family. All the steps they supported us and checked in on us to see how we were recovering. Thank you waggel for being there for us. Reviewed on: 16th September 2020

Waggle - Insurance with a difference

5
People interested in pets and their owners rather than just making money! Reviewed on: 16th September 2020

Easy to use!

5
Waggle is so easy to use, cheaper than the previous plans we have used and more much engaging. We haven't had to claim yet but so far so good± Reviewed on: 16th September 2020

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