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Zempler Bank (formerly Cashplus): Credit card reviews

Name: Credit card
Rating: 4.86 (4388 reviews)

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4.87

Based on 4,388 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great easy simple card services and very good custo... Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly Reviewed on: 4th May 2025

Latest lowest rating:

1

Do not trust this so called bank. Do not trust this so called bank. They allowed me to be scammed of 7000 Reviewed on: 16th July 2025

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Credit card reviews (4388)

Janet

Very helpful and easy to contact and use my cased brilliant Reviewed on: 7th February 2023

A happy customer

Always kept informed as to what's happening with my account, and completely happy knowing there looking out for my best interest. Reviewed on: 7th February 2023

Quick and easy

Quick and easy application process Reviewed on: 7th February 2023

Good service

Love this card and the ease of use Reviewed on: 7th February 2023

Brilliant card

Have used this card for lots of things, shame you can’t use at atm machine to withdraw money Reviewed on: 7th February 2023

Amazing bank

Always available,listens to you&sorts things out Reviewed on: 7th February 2023

Friendly & Responsible

Each of my call have been handled with friendly customer service team. Reviewed on: 7th February 2023

Cashplus Credit.

Helpful and friendly customer service. Easy to use website. Frequent emails for keeping up to date with my credit card. Reviewed on: 7th February 2023

Not valued

I've been with cashplus for many years even before becoming a bank, but as a service I feel less valued. In all these years I have never been offered an increase and a few hours after deciding to leave I receive an email asking for a review. I'm very saddened from when I phoned to end my credit card to of not even had any sorry or an offer to stay, just very unvalued. Reviewed on: 7th February 2023

Perfect

Brilliant service received from the customer service team Reviewed on: 7th February 2023

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