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Zempler Bank (formerly Cashplus): Current Accounts reviews

View other Zempler Bank (formerly Cashplus) products
4.85
Based on 7,159 reviews, last reviewed 10th Apr 2025
80000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good always available 24/7 no problem when I lo... Very good always available 24/7 no problem when I lost my card abroad last year had new card when I got home good overdraft when I needed it Reviewed on: 10th April 2025
John H's avatar
John H

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and...

Zempler Bank (formerly Cashplus) Current Accounts reviews (7159)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Wouldn't change to a different bank ever

5
I have been with Zemplar (formerly Cashplus) for over 10 years and would not change to another bank. They are always really helpful if I need them and I use my card at home and abroad with no problems ever (even when in the air). They are a great bank with excellent customer service and lots of products to help make life easier. Reviewed on: 20th March 2025
Marion Lanham's avatar
Marion Lanham

My Experience Has Not Only Been Delightful But Rewar...

5
My Experience Has Not Only Been Delightful But Rewarding As I Have Always Enjoyed Every Of My Journey With Zempler Formerly Known As Cash plus. Reviewed on: 9th April 2025
EDWIN OPEYEMI JUNIOR 's avatar
EDWIN OPEYEMI JUNIOR

Saviour in the valley

5
It's obviously good as long as no much headache on applying for account. Reviewed on: 9th April 2025
Mike K's avatar
Mike K

Good online Banking.

4
Good online Banking. Needs a AI system similar to Amazon for Customer Service. Difficult to get in touch with customer service Reviewed on: 9th April 2025
mrs P's avatar
mrs P

very good, I was happy with the service provided

5
very good, I was happy with the service provided Reviewed on: 9th April 2025
OL's avatar
OL

I had a basic account, so zempler was perfect for me...

5
I had a basic account, so zempler was perfect for me , as their card is contactless. Made my life easier. Reviewed on: 9th April 2025
Joss tomkins's avatar
Joss tomkins

I've had excellent service

5
I've had excellent service with text messages telling me that within X amount of £s the pin will be required also when reaching my overdraft. Reviewed on: 9th April 2025
David Butler 's avatar
David Butler

Never any problems with this bank

5
Never any problems with this bank Reviewed on: 9th April 2025
Jennifer Winter's avatar
Jennifer Winter

answer the phone when I call!

5
very easy to work with and they answer the phone when I call! Reviewed on: 9th April 2025
Martha J's avatar
Martha J

I have had an all round positive experience with Zem...

5
I have had an all round positive experience with Zempler formally CashPlus Reviewed on: 9th April 2025
Louise H's avatar
Louise H

Excellent service

5
Always helpful and everything is made easy Reviewed on: 9th April 2025
Brenda McHugh's avatar
Brenda McHugh

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