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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

51% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8127)

So annoyed with this bank they blocked my account go...

So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account again when I've started using it I have my children's money in that account t they now have to stave beavsue your holding me from using my own account or accessing my money you randomly sent me a new card when I didn't ask which still hasn't come either your just1making customer stress my name is Skye phillips my account number is 14658981 just made me top my phone up with money I've had to lend as can't use my account to ring to just get told I've got to wait for someone to contact me no one contacted me telling me about my account please can someone get this sorted today my children are suffering because of u Reviewed on: 12th June 2026

I am happy that why I stay with Zempler thanks...

I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Even with my mental health and other problems with m...

Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank have been more than helpful Reviewed on: 28th April 2026

Excellent and very accurate customer service always...

Excellent and very accurate customer service always rendered. Reviewed on: 28th April 2026

Reliable and easy

Im using this card for over 8 years and i find it reliable and easy to use. Reviewed on: 26th April 2026

I’ve had a really positive experience with this bank.

I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick and easy to reach whenever I’ve had questions. The mobile banking app is very user-friendly and makes managing my account simple. Overall, I feel confident banking here and would recommend them to others. Reviewed on: 22nd April 2026

Customer support is really needed to be upgraded

Customer support is really needed to be upgraded Reviewed on: 21st April 2026

Basic account not very clear on fees.

Basic account not very clear on fees. Over ly complicated to withdraw money. Far too many security checks Reviewed on: 19th April 2026

Customer service is always polite and helpful

Customer service is always polite and helpful Reviewed on: 19th April 2026

Very reliable and excellent customer service

Very reliable and excellent customer service Reviewed on: 18th April 2026

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