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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Brilliant service staff very helpful can't fault it

Brilliant service staff very helpful can't fault it Reviewed on: 10th April 2025

Excellent service.

Ive been a customer of Zempler ( Cashplus) for a number of years. Reviewed on: 10th April 2025

helping with fraud

A few months ago someone hacked my account, i reported it and within 3 hours the was shut down, refunded and a new account up and running, just as important to me was customer services talked me through every step being taken and was very supportive all the way to the end. they could not have been more helpful. Reviewed on: 10th April 2025

vey good online bank

easy to contact vey good online bank Reviewed on: 10th April 2025

Always There!

Great Bank. Always proactive in giving information regarding my account and information regarding everything especially security and awareness of fraud etc Reviewed on: 10th April 2025

Zempler bank formally Cashplus

I've been a customer with Zempler bank [formally Cashplus] for a number of years its quick easy banking and have always had a good customer service experience whenever I've had to contact them. Reviewed on: 10th April 2025

Can be difficult to contact by phone

Can be difficult to contact by phone Reviewed on: 10th April 2025

I am content with the service provided by Zempler B...

I am content with the service provided by Zempler Bank, any problems I faced were resolved via telephone with no delays Reviewed on: 9th April 2025

Easy hassle free banking.

Easy hassle free banking. What more can I say Reviewed on: 9th April 2025

Easy to use app reliable banking

Easy to use app reliable banking Reviewed on: 9th April 2025

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