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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (7821 reviews)

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4.86

Based on 7,821 reviews, last reviewed 9th Mar 2026

58100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent overall quality great customer service Excellent overall quality great customer service Reviewed on: 9th March 2026

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7821)

Excellent overall quality great customer service

Excellent overall quality great customer service Reviewed on: 9th March 2026

I've been with the bank for over four years, and hon...

I've been with the bank for over four years, and honestly, they tick all the boxes you'd expect from a bank. I haven’t experienced any issues with app performance or payment delays. The app refresh they implemented really creates that Monzo feel and allows for payment categorisation. I can't comment on customer service as I haven’t needed to contact them, which could be seen as a positive. Overall, I rate the bank and its services an 8/10. Reviewed on: 4th March 2026

Excellent experience it help me a lot

Excellent experience it help me a lot Reviewed on: 3rd March 2026

great bank of how a bank should be

Zempler bank is a great example of how a bank should be for savings or business and when you need to talk to someone at the bank about your financial situation they are there to talk to Reviewed on: 26th February 2026

there are no issues i work within the money i have,...

there are no issues i work within the money i have, if i have a question i can speak to a human, nothing is is any trouble to them, they are always helpful and polite, i recommend them with out hesitation Reviewed on: 26th February 2026

Great very good just don’t like site maintenance

Great very good just don’t like site maintenance Reviewed on: 25th February 2026

A great online bank.

I have been with Zempler Bank for a number of years now, When I joined, the bank was called Cashplus and I was having credit difficulties. Since then, I have seen them develop their services to become a fully fledged bank, with a great online app that is easy to use. They also recently introduced a google pay facility on mobiles, which I use frequently now. The Bank's security is also excellent with regular updates. I have no hesitation in recommending Zempler bank for this award. Reviewed on: 24th February 2026

Standard

Very standard process, takes very short time to go through Reviewed on: 24th February 2026

Easy and reliable customer communication is excellent

Easy and reliable customer communication is excellent Reviewed on: 23rd February 2026

A great overall banking experience.

A great overall banking experience. Reviewed on: 23rd February 2026

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