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Zempler Bank (formerly Cashplus): Current Accounts reviews

View other Zempler Bank (formerly Cashplus) products
4.85
Based on 7,152 reviews, last reviewed 10th Apr 2025
79300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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Latest highest rating:

5

Can be difficult to contact by phone Can be difficult to contact by phone Reviewed on: 10th April 2025
Philp S's avatar
Philp S

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025
Patrick's avatar
Patrick
Read all reviews See your review

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (7152)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Excellent service

5
Excellent service and support. Easy access and convenient. Reviewed on: 14th April 2021
Nas's avatar
Nas

answer the phone when I call!

5
very easy to work with and they answer the phone when I call! Reviewed on: 9th April 2025
Martha J's avatar
Martha J

I have had an all round positive experience with Zem...

5
I have had an all round positive experience with Zempler formally CashPlus Reviewed on: 9th April 2025
Louise H's avatar
Louise H

Excellent service

5
Always helpful and everything is made easy Reviewed on: 9th April 2025
Brenda McHugh's avatar
Brenda McHugh

Really good banking experience

5
Easy to use app and website. Good customer service. Reviewed on: 9th April 2025
Robert W's avatar
Robert W

Very professional, service was prompt, telephone m...

5
Very professional, service was prompt, telephone manner was very good. Reviewed on: 9th April 2025
Yvonne Forbes 's avatar
Yvonne Forbes

Satisfied customer

5
Any of my concerns or queries were resolved within the first interaction. From requesting a replacement for a lost card to needing help by calling from abroad. Reviewed on: 9th April 2025
Gigi's avatar
Gigi

Zempler Bank charges you for taking out your own mon...

3
Zempler Bank charges you for taking out your own money which is wrong people are struggling enough these days banks should help their customers not hinder them. Reviewed on: 9th April 2025
Veronica Gilkes 's avatar
Veronica Gilkes

Good customer care

5
Easy to operate. Good customer care. Reviewed on: 9th April 2025
P Nair's avatar
P Nair

Very good bank Zempler,thank you !

5
Very good bank Zempler,thank you !!! Reviewed on: 9th April 2025
Mihalache B's avatar
Mihalache B

Simplicity at heart.

5
Simplicity at heart. Most banks have gotten far too complicated! "you logon and BOOM bombarded with the new this...or the new that!" (when all you just want to do is view your balance etc...) that's why I like "Zempler" though I still prefer the previous name of "Cashplus" Reviewed on: 9th April 2025
Shaun M's avatar
Shaun M

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