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Zempler Bank (formerly Cashplus): Current Accounts reviews

4.86
Based on 6,470 reviews, last reviewed 5th Mar 2025
18900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful every time I've needed help Very helpful every time I've needed help Reviewed on: 5th March 2025
Billy Copp's avatar
Billy Copp

Latest lowest rating:

2

You now charge for cash withdrawals at cash machines. You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025
Joe Roszkowski's avatar
Joe Roszkowski

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

Zempler Bank (formerly Cashplus) Current Accounts reviews (6470)

Review of the Zempler Bank (formerly Cashplus), Current Accounts:

Has really helped my to improve my credit score afte...

5
Has really helped my to improve my credit score after i completed my IVA 2 years ago, which has been fab. Really easy to use and understand app, and i can always speak to a real person whenever i need to. My Cashplus account has really helped me to manage my money and my spending too. Highly recommend them! Reviewed on: 23rd February 2024

Simple to use customer service brilliant

5
Simple to use customer service brilliant Reviewed on: 1st March 2025

NEVER HAD A PROBLEM WITYH THIA BANK , AND GREAT CUST...

5
NEVER HAD A PROBLEM WITYH THIA BANK , AND GREAT CUSTOMER SERVICE AND VERY POLITE AND GOOD KNOWLEDGE Reviewed on: 1st March 2025

My experience with Zempler bank is good, the only th...

5
My experience with Zempler bank is good, the only thing I’m waiting for is the Apple Pay and contactless card service Reviewed on: 1st March 2025

Zempler provides a superb and efficient service for...

5
Zempler provides a superb and efficient service for all its customers. It is the best bank that I’ve ever been a customer with. Reviewed on: 1st March 2025

Bank is OK, Very Good

5
Bank is OK, never have any negative issues with it. Reviewed on: 1st March 2025

fees to paying cash at the post...

4
`Not happy about the fees to paying cash at the post office Reviewed on: 1st March 2025

I can access my money with ease and transfers of mon...

5
I can access my money with ease and transfers of moneys in and out of my account are quick and faultless Reviewed on: 1st March 2025

Quicker response in terms of assistance is excellent

5
Quicker response in terms of assistance is excellent Reviewed on: 1st March 2025

Always efficient and effective service.

5
Always efficient and effective service. Customer service excellent. Reviewed on: 1st March 2025

I had a problem whilst on holiday abroad and had 3 t...

5
I had a problem whilst on holiday abroad and had 3 telephone conversations over 3 days with the best outcome Reviewed on: 1st March 2025

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