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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Satisfied customer

Any of my concerns or queries were resolved within the first interaction. From requesting a replacement for a lost card to needing help by calling from abroad. Reviewed on: 9th April 2025

Zempler Bank charges you for taking out your own mon...

Zempler Bank charges you for taking out your own money which is wrong people are struggling enough these days banks should help their customers not hinder them. Reviewed on: 9th April 2025

Good customer care

Easy to operate. Good customer care. Reviewed on: 9th April 2025

Very good bank Zempler,thank you !

Very good bank Zempler,thank you !!! Reviewed on: 9th April 2025

Simplicity at heart.

Simplicity at heart. Most banks have gotten far too complicated! "you logon and BOOM bombarded with the new this...or the new that!" (when all you just want to do is view your balance etc...) that's why I like "Zempler" though I still prefer the previous name of "Cashplus" Reviewed on: 9th April 2025

Money is always a stressful topic, but dealing with...

Money is always a stressful topic, but dealing with Zempler was friendly and easy Reviewed on: 9th April 2025

Been a member for a number of years very happy for t...

Been a member for a number of years very happy for the experience. Reviewed on: 9th April 2025

Zempler bank is the best when it comes to customer s...

Zempler bank is the best when it comes to customer service. Reviewed on: 9th April 2025

The service was delivered promptly without delays an...

The service was delivered promptly without delays and Staff or representatives were helpful and friendly. Reviewed on: 9th April 2025

Great customer service, there to help when needed

Great customer service, there to help when needed Reviewed on: 9th April 2025

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