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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Worst of them all

Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

Zempler opens the door to more bank service

Since becoming zempler I have been opened up more services. Reviewed on: 9th April 2025

I have had no issues.

I have had no issues. I transfer cash into my account instantly, make payments and pay direct debits no fees. Reviewed on: 9th April 2025

Absolutely faultless.

I’ve been with Zempler and Cashplus for many years. I’ve never had a problem with their service. I don’t use any other pre paid card. I would recommend it to everyone. Easy to use. I’m very happy. Thank you very much. Good luck. Reviewed on: 9th April 2025

Best prepaid card

Fast, reliable service. App easy to navigate. Excellent customer service. Reviewed on: 9th April 2025

It’s easy to use, customer service friendly

It’s easy to use, customer service is friendly Reviewed on: 9th April 2025

Straightforward, never had any issues using Zempler

Straightforward, never had any issues using Zempler Reviewed on: 9th April 2025

Seamless transactions and able to use abroad

Seamless transactions and able to use abroad Reviewed on: 9th April 2025

Experience

They very good in customer services and easy accessible. I am very impressed with the service and quality. Their app is also very helpful and easy to use. Reviewed on: 9th April 2025

Excellent customer service

I have had 2 cards with zempler formerly cashplus bank, one card for me and one for my daughter. I have found customer services to always be very helpful, many thanks. Reviewed on: 9th April 2025

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