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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Great customer service, there to help when needed

Great customer service, there to help when needed Reviewed on: 9th April 2025

Worst of them all

Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

Zempler opens the door to more bank service

Since becoming zempler I have been opened up more services. Reviewed on: 9th April 2025

I have had no issues.

I have had no issues. I transfer cash into my account instantly, make payments and pay direct debits no fees. Reviewed on: 9th April 2025

Absolutely faultless.

I’ve been with Zempler and Cashplus for many years. I’ve never had a problem with their service. I don’t use any other pre paid card. I would recommend it to everyone. Easy to use. I’m very happy. Thank you very much. Good luck. Reviewed on: 9th April 2025

Best prepaid card

Fast, reliable service. App easy to navigate. Excellent customer service. Reviewed on: 9th April 2025

It’s easy to use, customer service friendly

It’s easy to use, customer service is friendly Reviewed on: 9th April 2025

Straightforward, never had any issues using Zempler

Straightforward, never had any issues using Zempler Reviewed on: 9th April 2025

Seamless transactions and able to use abroad

Seamless transactions and able to use abroad Reviewed on: 9th April 2025

Experience

They very good in customer services and easy accessible. I am very impressed with the service and quality. Their app is also very helpful and easy to use. Reviewed on: 9th April 2025

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