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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.85 (7591 reviews)

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4.85

Based on 7,591 reviews, last reviewed 23rd Jan 2026

37000% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Clear communication, good customer service I feel that information is clear and no hidden information that is confusing. I have always got through to customer services on the phone. Reviewed on: 23rd January 2026

Latest lowest rating:

1

Been overcharged numerous times, large deposit fees. Been overcharged numerous times, large deposit fees. Reviewed on: 22nd January 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7591)

I’ve Never had an issue with the bank .

I’ve Never had an issue with the bank . Payments in and out run smoothly Reviewed on: 22nd January 2026

Excellent banking

Excellent service, never had any problems Reviewed on: 22nd January 2026

Provides for my needs as I am disabled.

Provides for my needs as I am disabled. Very easy and good service. Reviewed on: 22nd January 2026

Long term customer of many years.

Long term customer of many years. Always consistently good. Reviewed on: 22nd January 2026

So easy to transfer money in & out off

So easy to transfer money in & out off Reviewed on: 22nd January 2026

Account wise it could improve

Account wise its good. But us customers need to manage budgets etc and having fees applied on transfers is not good. If it limits your tranfers than its not a good bank. Reviewed on: 22nd January 2026

Zempler Bank - Simply The Best

Zempler Bank offer me a great current account experience. Their customer service is exemplary. All round, suits me perfectly. Reviewed on: 22nd January 2026

Easy to use, excellent always there to help

Easy to use, excellent always there to help Reviewed on: 22nd January 2026

Losing card

Lost my card quick to cancel it but I had transaction on my account which were not made by me got a refund for the full amount Reviewed on: 22nd January 2026

Hacked account

My account was hacked and when I phoned the lady I spoke to was very helpful, the problem was sorted out quickly, I was very grateful Reviewed on: 22nd January 2026

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