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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Brilliant Bank

Brilliant bank highly recommend friendly customer service it is missing some important features like instant notifications Google and Samsung pay and categories but other than that is excellent and highly recommend it brilliant customer services :) Reviewed on: 14th April 2021

Great customer service

Only been using cash plus for about a year now. Great customer service which is answered quickly with knowledgeable staff. Would recommend Reviewed on: 14th April 2021

Attentive and friendly

Using this bank was not only easy to set up, with an additional cardholder, but fast and the customer service adviser was attentive and punctual with my needs. They explained everything I needed to do when I set it up. I find this account brilliantly flexible and feel confident I have made the correct choice in banking. Reviewed on: 14th April 2021

Simplicity

Ease of operations of the account without stress is great. The speed and efficiency of response without hitch is very commendable Reviewed on: 14th April 2021

Stress free fair banking.

The best banking experience - no pressure, no unnecessary contact, just what you need :) Reviewed on: 14th April 2021

Quick & Easy Service

Cashplus is very quick & reliable banking i'm dealing from last two years since i entered uk. Reviewed on: 14th April 2021

Good customer support for many years

I have been with Cashplus for many years and the services that provide has been very useful. All payments are always clear and easy to understand. I would high recommend this company to other people in the future. Reviewed on: 14th April 2021

No. 1 bank

Great experience.. Amazing customer services Reviewed on: 14th April 2021

An excellent way to control our spending habits

We've always had "Too much month at the end of the money" Having the cashplus card has been a massive help... I transfer our spending money onto it on pay day, its easy to use and easy to track what we have left! I honestly can't fault it, we've not gone into the overdraft in months! Reviewed on: 14th April 2021

Number 1 Bank

Thats a good bank and should be the number one bank in the UK Reviewed on: 14th April 2021

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