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Zempler Bank (formerly Cashplus): Current Accounts reviews

Name: Current Accounts
Rating: 4.85 (6460 reviews)

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4.85

Based on 6,460 reviews, last reviewed 4th Mar 2025

17900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy app to follow, can contact customer service via... Easy app to follow, can contact customer service via app, online or phone. Excellent service. Reviewed on: 4th March 2025

Latest lowest rating:

2

You now charge for cash withdrawals at cash machines. You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank (formerly Cashplus) Current Accounts reviews (6460)

Brilliant

As a customer I am hoping to continue to receive good quality services.During this time I have noticed transferring money from another bank to my cashplus gets delayed every time . I have to wait for 5-10 minutes to use my card.please I will kindly like you to improve on this part. Reviewed on: 13th March 2021

A very reliable and professional bank

This bank is very dependable and efficient. I highly recommend its services to all concern. A very important addition to the UK banking sector. Reviewed on: 13th March 2021

Easy

could not ask for more, very easy bank to use Reviewed on: 13th March 2021

Efficient and very easy to use.

We use our cashplus account to put money to one side to save for expensive items and our holiday. The euro card is very useful and we have used it in several European countries without any problems. Reviewed on: 13th March 2021

Cashplus Bank unlike some of its competitors "Does what it says on the Tin" Well done All

See above. What more can you ask than old fashioned honesty. Reviewed on: 13th March 2021

Best of the rest

Cash plus is a quick way for me to pay transactions not worrying to whom I am make it to such as buying from online. It’s fast and secured. Reviewed on: 13th March 2021

Banks

Very useful to have now it's a bank. Reviewed on: 13th March 2021

Up and coming

Great services, i like the factthe they keep you up to datewith all the movements, makes me feel valued. Reviewed on: 13th March 2021

Terrible bank

Since they have become a 'bank' I have incurred £25 in charges,for depositing at a post office and bank transfers.They are only open 68 hours per week,closed Sundays.It takes at least 20 mins for a bank transfer to go through and this is only up to 9pm.They we're better before they became a 'bank'. Reviewed on: 13th March 2021

Fan-dabby-dozey. Excellent all round Bank

I've been with cashplus for about 2 years. I've only had 1 issue which was remedied with a quick call to customer services, who were extremely helpful and very polite. The biggest positive is the change over to a Bank. Transfer now go in within minutes, rather than hours. Keep up the good work Cashplus Bank. Have recommended you to my friends and family, whom I know have joined. Reviewed on: 13th March 2021

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