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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Not very happy

I only joined Cashplus to improve my credit score but have been told I am not eligible for the credit builder add on and haven’t bin given a reason why also when I am transferring money it can take over an hour to go through which has been a massive inconvenience for me Reviewed on: 12th March 2021

Always keeping me safe with good security

Always there if i have a problem. Soon sort it for me Reviewed on: 12th March 2021

fast payment

The custom service is always available and nice to help. Reviewed on: 12th March 2021

Been great

I've been with cashplus for a while know and I'm so glad as it's quick to use and easy to use Now going to be a bank is even better for the future Reviewed on: 12th March 2021

Bank Review

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Easy Banking

Cadhplus have improved their services over the years and deserve to be a fully fledged bank Reviewed on: 12th March 2021

Excellent service

Been with Cashplus a few years now never had any problems I couldn’t honestly rate there customers service as I’ve never had the need to ring them Reviewed on: 12th March 2021

Excellent bank

Cashplus have been amazing in helping me boost my credit score and are overall an excellent company Reviewed on: 12th March 2021

My bank!

I’ve used cashplus since before it was a bank and have had no issues with them at all! Reviewed on: 12th March 2021

The bank to be with

So far I have banked with cashplus, I have had no issues and th few times I have had to call, the issue was resolved and I had patient customer service personal deal with the issue. Over all I hope they keep this up. Reviewed on: 12th March 2021

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