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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Very good experience with cash plus so far.

Very good experience with cash plus so far. Security very good. Reviewed on: 2nd April 2024

Never had any problems and customer service team are...

Never had any problems and customer service team are brilliant Reviewed on: 2nd April 2024

Fantastic banking made easy,, being an older gentlem...

Fantastic banking made easy,, being an older gentleman online apps can be difficult for me. With the closing of high street banks at first being a worry,, cash plus does all I need and more. Reviewed on: 1st April 2024

Good service but can't use huge amounts to pay conta...

Good service but can't use huge amounts to pay contactless Reviewed on: 30th March 2024

Since ive been a customer I've not had any issues.

Since ive been a customer I've not had any issues. Customer service is very prompt and on point everytime I've had to call Reviewed on: 29th March 2024

Outstanding banking.

The efficiency and professionalism demonstrated by you and your team have made my banking experience smooth and enjoyable. I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience. Reviewed on: 28th March 2024

Long term customer

Very simple and easy to use, with a great app. I have been a customer since 2011. Reviewed on: 28th March 2024

Brilliant account to have only thing i do get charge...

Brilliant account to have only thing i do get charged for taking money out at some cash points which i thinks is abit unfair but overall very happy Reviewed on: 27th March 2024

This bank is very worse service provide to their cus...

This bank is very worse service provide to their customers. Reviewed on: 27th March 2024

Always there to help.

Always there to help. Customer Services always help as well Reviewed on: 27th March 2024

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