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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Phone calls

I rang a few times about different things and they sorted it out quickly Reviewed on: 25th March 2024

Good esperienza best

Good esperienza the best …………………………………. Reviewed on: 25th March 2024

Excelent banking!

Not a single complain/issues in 5plus years of banking with this guys! That is excelent in my book Reviewed on: 25th March 2024

Cashplus - No worries.

It's becoming rare that I have to call Cashplus Customer Services to report an issue so I am happy. Reviewed on: 24th March 2024

They're great!

They're great!! Recommended, for great service! Reviewed on: 24th March 2024

Very pleased with the service I received whenever I...

Very pleased with the service I received whenever I had phone contact. You were always happy to help me. Reviewed on: 24th March 2024

A very ease to use account with only minor fees, but...

A very ease to use account with only minor fees, but great flecibility Reviewed on: 24th March 2024

Always helpful and always respectful

Always helpful and always respectful Reviewed on: 24th March 2024

Good service.

I've always had good customer service with cash plus. Reviewed on: 24th March 2024

Very good bank got a overdraught as my account has b...

Very good bank got a overdraught as my account has been monitored. other banks just go by credit score but don't look how the account is managed. Reviewed on: 24th March 2024

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