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Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (63708 reviews)

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4.94

Based on 63,708 reviews, last reviewed 6th Mar 2025

257500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Brilliant company, the app is so easy to use. Brilliant company, the app is so easy to use. Never had any problems with them. Anyone I have spoke to who works there have been extremely helpful and... Read more Reviewed on: 6th March 2025

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63708)

Review of the Zopa, Personal Loan:

Loan settlement stress...

I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

Easy website and approval.

Easy website and approval. Easy to pay off. Reviewed on: 1st March 2025

Very smooth and easy application

Very smooth and easy application Reviewed on: 1st March 2025

Zopa customer service.

Zopa are very accommodating in their customer service. What I like best is a lot can be done through their easy access and to understand app. Reviewed on: 1st March 2025

Good experience

Quick to complete and reasonable rates Reviewed on: 1st March 2025

It has been the smoothest, and simplest experience.

It has been the smoothest, simplest and friendliest experience. I'm kept up to date and always feel I'm in control of my account. I cannot fault Zopa. Reviewed on: 1st March 2025

Great to deal with customer service great

Great to deal with customer service great Reviewed on: 1st March 2025

Very good It has been very helpful when I needed it

It has been very helpful when I needed it Reviewed on: 1st March 2025

Lending via Zopa could not be much easier.

Lending via Zopa could not be much easier. Satisfied with the clear easy process of applying for a loan and the quick decision. The app is simple to use and clearly sets out how much remains and when the final payment will be Reviewed on: 1st March 2025

Had splayed for Zopa loan , had a great experience...

Had splayed for Zopa loan , had a great experience throughout and now all has been paid.. Reviewed on: 1st March 2025

Very good customer service and prompt service

Very good customer service and prompt service Reviewed on: 1st March 2025

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