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Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (63720 reviews)

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4.94

Based on 63,720 reviews, last reviewed 9th Mar 2025

258700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Quick easy no fuss application and great follow up c... Quick easy no fuss application and great follow up customer service. Reviewed on: 9th March 2025

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63720)

Review of the Zopa, Personal Loan:

Loan settlement stress...

I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

A worthy responsible lender

Found the process of applying for a loan very easy and quick results. Good rates of interest and, with the App., you can see exactly where you are in your repayments and any offers available. Also lend responsibly while some companies wouldn’t. Would definitely us them again. Reviewed on: 1st March 2025

Great Service

Great service, I have a Credit Card also a Personal Loan, Like the layout of the App, very easy to use and Informative very happy customer. Reviewed on: 1st March 2025

customer service

Every time I have had to speak to a customer service Advisor they have dealt with my enquiry professionally and dealt with my enquire swiftly. Reviewed on: 1st March 2025

Very easy to deal with when setting up your loan

Very easy to deal with when setting up your loan Reviewed on: 1st March 2025

Great customer service very fast and friendly

Great customer service very fast and friendly Reviewed on: 1st March 2025

Very helpful and efficient.

Very helpful and efficient. Feels safe in their hands Reviewed on: 1st March 2025

No nonsense

Easy experience from the start. Good rates and flexible payment options Reviewed on: 1st March 2025

Very fast service ,within seconds money in account

Very fast service ,within seconds money in account Reviewed on: 1st March 2025

I mattered!

I wanted to simplify my financial situation, but was worried about the whole process, especially about the prospect of having to talk to someone. I found the application straightforward, and was notified that I would be contacted. My worse scenario.. But the person who phoned me could not have been more pleasant. I felt the purpose of the call was to make sure I was taking the right affordable route to help my financial situation. I felt I mattered as an individual. Thank you! Reviewed on: 1st March 2025

Had a breakdown on my car and I need the car for work.

Had a breakdown on my car and I need the car for work. I had to replace a lot of parts. I was able to apply for a Zopa credit card so simply and easy to fill in the application Reviewed on: 1st March 2025

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