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Zopa: Personal Loan reviews

4.94
Based on 63,809 reviews, last reviewed 5th Apr 2025
267000% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I think Zopa is a great company. I think Zopa is a great company. I have a personal loan, interest rates are very fair and I can manage my repayment date very easily. Reviewed on: 5th April 2025
Toni b's avatar
Toni b

Latest lowest rating:

1

Very poor customer service . Very poor customer service . I have phoned up twice and none of them seem to know what they are doing . Reviewed on: 27th March 2025
Antony V's avatar
Antony V

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63809)

Review of the Zopa, Personal Loan:

Excellent customer service and excellent products

5
Excellent product offered, customer service is the best I have experienced. The ongoing relationship is seamless, the online account management is very effective and customer we focused. An extremely high performing company, it is clear there is a strong internal performance culture. Reviewed on: 14th January 2023

Decent rates of interest and easy access to money if...

5
Decent rates of interest and easy access to money if you want to withdraw ( it arrives in your account instantly) Reviewed on: 4th April 2025

Helpful and friendly service

5
Helpful friendly service, applyong for a loan was not stressful and they were so helpful. Kept in touch all the way through the process and when I was accepted they contacted me by phone to tell me when I could expect the money in my account. Would definitely recommend to my friends and family. Reviewed on: 4th April 2025

Quick easy and affordable.

5
Quick easy and affordable. Friendly and helpful staff Reviewed on: 4th April 2025

Easy to apply, quickly responded and so easy to use...

5
Easy to apply, quickly responded and so easy to use online or in store, well recommended Reviewed on: 4th April 2025

Always helpful

5
Let me move payment dates easily Reviewed on: 4th April 2025

Had a loan very good rates and all on app to keep u...

4
Had a loan very good rates and all on app to keep u up to date Reviewed on: 4th April 2025

Quick response to application - the offer was made a...

5
Quick response to application - the offer was made accepted & money transferred promptly Reviewed on: 4th April 2025

Refinanced my car and saved ££££'s.

5
Refinanced my car with them..... the rate I had with them saved me £3500. The process was so easy and all sorted within 24hrs. Reviewed on: 4th April 2025

Hassle free .

5
The app is so easy to use and understand . Clear to follow progress. They tell you of they have a better deal. They gove you updates.. Reviewed on: 4th April 2025

I applied and within a few minutes I was told that i...

5
I applied and within a few minutes I was told that if had been approved Reviewed on: 4th April 2025

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