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Zopa: Personal loan reviews

4.94
Based on 65,243 reviews, last reviewed 12th May 2025
43% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had a loan. Had a loan. Good rate and great app Reviewed on: 12th May 2025
Donna S's avatar
Donna S

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65243)

Professional customer service and journey from start...

5
Professional customer service and journey from start to finish. Reviewed on: 9th April 2024

The loans was super easy to arrange.

5
The loans was super easy to arrange. Excellent communication through out. I also paid off my loan early and this was a simple process Reviewed on: 9th April 2024

I find it very easy to use and understand.

5
I find it very easy to use and understand. Reviewed on: 9th April 2024

Very helpful

5
Never had an issue always helpful Reviewed on: 9th April 2024

Very flexible nd easy to use .

5
Very flexible nd easy to use . no extra charges. Reviewed on: 9th April 2024

Quick easy loans, good credit rates, always here to...

5
Quick easy loans, good credit rates, always here to help in those hard moments for all demands. Reviewed on: 9th April 2024

Excellent. Better than High Street banks.

5
Better than High Street banks. Cash was made available when needed. Reviewed on: 9th April 2024

I like your service.. keep it up

5
I like your service. Keep it up. By providing this service continuously will expand your business Reviewed on: 9th April 2024

Great and super quick service

5
Great and super quick service ,I received money within 1 hour time Reviewed on: 9th April 2024

Fine if payments are made on time

5
My experience has been good, payments made on time so no problems. However the interest rate is high so I would recommend Zopa as a smooth operating loan company with a friendly atmosphere on site, if payments are made on time no problems. However I would not recommend a high interest loan company if it's possible you could miss payments that could incur further high charges and more interest. Reviewed on: 7th April 2024

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