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Zopa: Personal Loan reviews

Name: Personal Loan
Rating: 4.94 (63570 reviews)

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4.94

Based on 63,570 reviews, last reviewed 1st Mar 2025

244100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I have always found the rates very good and the fact... I have always found the rates very good and the fact you have the option to pay off quicker and reduce monthly payments Reviewed on: 1st March 2025

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal Loan reviews (63570)

Quick with an excellent customer service.

Very quick steps, excellent customer service and low apr Reviewed on: 19th December 2016

Amazing customer service

Such an easy process money sorted very quickly when you ring they always answer the phone promptly and help you so well brilliant service :) Reviewed on: 19th December 2016

Simple to use site

The site is easy to get round and the service is good Reviewed on: 19th December 2016

Couldn't ask for better service

Clear and transparent throughout, and with assurance from customer service team when required. Result was a quick and very affordable loan, with a happy customer on the side. Reviewed on: 19th December 2016

User friendly website and quick decision

The website was easy to navigate, user friendly and I was updated each step of the way. I had a response within the specified time frame. Reviewed on: 19th December 2016

Excellent service

Good customer service fast delivery Reviewed on: 19th December 2016

Quick and easy loan with super efficient service.

I took out a loan with Zopa in 2014, as it was the most competitive rate at the time compared with other companies (even the banks). What also attracted me to Zopa was the loan didn't come with the usual restrictions etc. The service and offer of loan was swift and efficient. If I ever required a loan again further down stream, then I wouldn't hesitate to go directly to Zopa.....And I would point family and friends in the same direction!! Reviewed on: 19th December 2016

Easy peasy

Simply outstandingy excellent experience Reviewed on: 19th December 2016

The right way to do business

I recently required a loan to buy my new car and got a rate from Zopa that significantly undercut the dealership. The transaction was seamless and the money transfer was very quick. I can't recommend them highly enough. Reviewed on: 19th December 2016

Excellent all round service

Found the whole experience fast friendly and hassle free! Reviewed on: 19th December 2016

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