Smart Money People Logo

Zopa: Personal Loan reviews

4.94
Based on 63,706 reviews, last reviewed 5th Mar 2025
257300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service Always helpful and discreet, carnt fault the customer service. Reviewed on: 5th March 2025
Martin 's avatar
Martin

Latest lowest rating:

1

Loan settlement stress... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to cle... Read more Reviewed on: 28th February 2025
Karen R's avatar
Karen R

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (63705)

Review of the Zopa, Personal Loan:

Loan settlement stress...

1
I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Reviewed on: 28th February 2025

Great All-Rounder

5
Great rate for two personal loans. The application was simple despite being thorough in establishing repayment affordability. The app is great, breaking down your outstanding balance, repayment history, and settlement figures. This is the simplest and cleanest borrowing experience I’ve ever had. Reviewed on: 1st March 2025

Excellent service

5
Have used Zopa a few times over the years and have always found the process very easy to use and always very prompt replies. Love the app makes everything really easy yo access Reviewed on: 1st March 2025

Great company

5
Always helpful staff, keep you informed of any issues, great value on repayments. Reviewed on: 1st March 2025

Best loan rate available, brilliant app, easy to man...

5
Best loan rate available, brilliant app, easy to manage and check balance ot settlement. Reviewed on: 1st March 2025

Excellent Great product great service

5
Great product great service easy to use on the app always here to help Reviewed on: 1st March 2025

Fantastic

5
Always smooth process with reasonable interest rates. Recommend ZOPA all the time to friends and family. Reviewed on: 1st March 2025

Super easy to get pre approved for loan.

5
Super easy to get pre approved for loan. money in bank account within seconds . app is super easy to navigate and savings accounts are really good . Will defo use Zopa next time I want a loan . Fantastic rates on loans Reviewed on: 1st March 2025

Proffisionally perfect, the loans are quick easy to...

5
Proffisionally perfect, the loans are quick easy to apply for and get. Then the simple to use App let's you keep track of the loan. Nice to see it come down Reviewed on: 1st March 2025

Best rates available and the app is great

5
Best rates available and the app is great Reviewed on: 1st March 2025

Consolidation loan

5
Decent rate and easy to make extra payments. Really helped me get rid of credit cards. Reviewed on: 1st March 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Zopa has a range of products available. Check the ratings of each product to find the right one for you. View all products