Smart Money People Logo

Zopa: Personal Loan reviews

4.94
Based on 65,241 reviews, last reviewed 4th May 2025
45% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and easy to apply. Quick and easy to apply. All information clear. Money paid into account quickly. Reviewed on: 29th April 2025
Franziska E's avatar
Franziska E

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

Zopa Personal Loan reviews (65241)

Review of the Zopa, Personal Loan:

Exceptional Service

5
Would definitely recommend to family and friends, easy on line app, very thorough and very satisfied with service I’ve received Reviewed on: 5th January 2018

Poor customer service

1
Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made a complaint, no response Reviewed on: 4th May 2025

Quick and easy to apply.

5
Quick and easy to apply. All information clear. Money paid into account quickly. Reviewed on: 29th April 2025

Fast and easy process

5
Fast and easy process There when needed Reviewed on: 29th April 2025

Online, simple, easy, always able to do what’s neede...

5
Online, simple, easy, always able to do what’s needed online Reviewed on: 29th April 2025

The whole process was quick and very simple to do

5
The whole process was quick and very simple to do Reviewed on: 29th April 2025

Easy hassle free, would definitely use again

5
Easy hassle free, would definitely use again Reviewed on: 29th April 2025

Excellent card, good service ease use

5
Excellent card, good service ease use Reviewed on: 29th April 2025

Good Customer Service.

5
Good Customer Service. Helpful and had lots of empathy. Reviewed on: 29th April 2025

Very straightforward and easy to apply.

5
Very straightforward and easy to apply. Reviewed on: 28th April 2025

Genuinely transparent

5
I needed a loan for home improvements, they told me the rate before I applied, meaning no hit to my score. I can make payments when I want, the app is genuinely great and easy to use, and whenever I've spoken to them, no matter how trivial they've been absolutely lovely. Reviewed on: 28th April 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Zopa has a range of products available. Check the ratings of each product to find the right one for you. View all products