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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1293 reviews)

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4.85

Based on 1,293 reviews, last reviewed 7th Feb 2025

48% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Excellent customer service in all branches and great... Excellent customer service in all branches and great saving account options. Reviewed on: 7th February 2025

Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1293)

Review of the Chorley Building Society, Savings:

A very personable experience.

Julie was fantastic in her personable approach and adapted the conversation thinking outside of normal procedures. I asked could I answer a different security question other than my DOB, given she was calling from an blocked number. Usually with dealing with the Chorley I find them too old fashioned and “computer says no” approach but Julie was not like this and didn’t stick rigidly to the rules. We had a good conversation and she was a pleasure to do business with. If all of the team were like her I’d recommend you more. Reviewed on: 20th April 2020

Staff in the branch were helpful and courteous

Staff in the branch were helpful and courteous Reviewed on: 4th March 2024

Jim Wells

Easy to set up the account and simple to access it. Competitive rate of interest. That is all that I can think off. Reviewed on: 4th March 2024

Efficient yet friendly counter service.

Efficient yet friendly counter service. I have been using the Chorley and District BS for a long time now and I have never had to wait more than a couple of minutes to be seen. I wanted a pass book account for my Granddaughtet as an introduction to savings. She now has the experience of walking into a physical space and can speak to the staff herself. She can see from her pass book how much she has saved and interest accrued. She loves going ito deposit her pocket money. It is so much more personal and friendly than other financial institutions and I have never had to wait in a queue when I have telephoned! A fantastic high street service. Reviewed on: 4th March 2024

Very friendly and helpful staff.

Very friendly and helpful staff. They communicate well and are very efficient. Their rates can't be as good as some of the larger societies but they make up for it! Reviewed on: 4th March 2024

A personal, efficient, effective experience

I had not been into the CBS for some time and found out that my account could be transferred into another giving a more preferential interest return. The change over was completed efficiently and quickly with me not having to do anything at all. A superb personal service delivered face to friendly, helpful face. Reviewed on: 4th March 2024

Helpful Staff

Always quick to answer the phone and always helpful with any queries Reviewed on: 4th March 2024

Kind and so helpful

After losing my dad they helped so much and then we decided to save with them as their rates were excellent . Reviewed on: 4th March 2024

Friendly manner of staff.

Friendly manner of staff. Helpful and obliging. Reviewed on: 4th March 2024

Chorley BS efficient friendly service

Chorley HQ or Leyland office always friendly and understanding of you request. Helpful advice given and solution I f needed Reviewed on: 4th March 2024

Excellent customer service and product range

I have been very impressed with the high standard of customer service, the friendliness of the staff and their excellent product knowledge, when contacting the Society by telephone. I have also been impressed by the competitive savings account product range on offer. Reviewed on: 4th March 2024

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