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Chorley Building Society: Savings reviews

4.85
Based on 1,292 reviews, last reviewed 31st Jan 2025
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Very helpful counter service. My old accounts could have been earning higher interest - some proactive communication would be useful. Reviewed on: 31st January 2025
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Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1292)

Review of the Chorley Building Society, Savings:

Postal & Branch Accessible Saver account

3
The information sheet states this saver account can be withdrawn without notice at any time. It does not clarify what happens to existing savers: [1] will savings be frozen or savers expected to transfer to another (Chorley BS) account, [2] will further deposits be allowed by existing savers, [3] will interest continue to accrued? There is no reference I could find to a Pass Book being issued - it is issued. There was no description of how funds can be withdrawn as cash, by cheque or by electronic transfer, what notice is required & the maximum limits by each method. I got the answers to these questions from one of the branch cashiers. Reviewed on: 16th August 2019

In branch service review

4
Be difficult to find fault. An all round efficient service. Reviewed on: 17th April 2024

In branch service review

5
It was a breath of fresh air being able to open an account so quickly. No fuss and no complicated forms. A card reader would be useful to pay in money from a devit card. Reviewed on: 17th April 2024

Excellent Customer Service Savings Account

5
Requested information and the next received by post. Completed the application same day and posted and the following received my letter and passbook and the account was set up. Excellent Customer Service. Well done Chorley Building Society. Reviewed on: 15th April 2024

In branch service review

5
Cath was excellent, explained everything and arranged all the paperwork in-branch for two ISAs. She then rang me on my mobile to say that all the formalities had been completed and that the passbooks would be posted. They arrived as promised, excellent!. Reviewed on: 12th April 2024

In branch service review

5
All the staff seemed very friendly and welcoming, Cath, who dealt with us, was excellent. She rang back as promised and we were most impressed. In the modern age it is a pleasure and so reassuring to have personal service, not having to do things online or dealing with anonymous screens. Reviewed on: 12th April 2024

In branch service review

5
Website was easy to follow and the setting up of the easy access saver (2) was seamless and dealt with so well, thank you!!. Reviewed on: 12th April 2024

In branch service review

5
Local and convenient. Pleasant staff. Very friendly and helpful. Reviewed on: 8th April 2024

Premier Service from Chorley BS

5
I was most impressed with the service I received from Amanda today which fully justified the 5 star rating I awarded. It is refreshing to deal with a well trained, professional instead of the standard ' take it or leave it service' offered by many of your competitors. Well done! Reviewed on: 2nd April 2024

In branch service review

5
Always given good time to discuss investment options and always willing to help and give advice with any other relevant money matters. Reviewed on: 28th March 2024

In branch service review

5
Good rates, friendly, professional and knowledgeable staff both by phone and personal visit. Reviewed on: 25th March 2024

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