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Chorley Building Society: Savings reviews

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4.85
Based on 1,289 reviews, last reviewed 20th Dec 2024
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review I like the personal service from the staff who were helpful, efficient and pleasant. My experience could not have been better. Reviewed on: 20th December 2024
Verified source

Latest lowest rating:

2

Too many unnecessary numbers The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins n... Read more Reviewed on: 8th December 2023
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1289)

Review of the Chorley Building Society, Savings:

Not great

2
Opened an ISA account, then had all sorts of issues logging in. Thought it might be to do with cookies, there was no option to reject and the 'read more' took me to a google search page! This appears to have been fixed now but not very reassuring at the time. Went elsewhere on a lower interest rate. Shame Reviewed on: 25th October 2023
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Chorley Member Feedback

In branch service review

5
Cath was excellent, explained everything and arranged all the paperwork in-branch for two ISAs. She then rang me on my mobile to say that all the formalities had been completed and that the passbooks would be posted. They arrived as promised, excellent!. Reviewed on: 12th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
All the staff seemed very friendly and welcoming, Cath, who dealt with us, was excellent. She rang back as promised and we were most impressed. In the modern age it is a pleasure and so reassuring to have personal service, not having to do things online or dealing with anonymous screens. Reviewed on: 12th April 2024
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Verified Member

In branch service review

5
Website was easy to follow and the setting up of the easy access saver (2) was seamless and dealt with so well, thank you!!. Reviewed on: 12th April 2024
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Verified Member

In branch service review

5
Local and convenient. Pleasant staff. Very friendly and helpful. Reviewed on: 8th April 2024
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Verified Member

Premier Service from Chorley BS

5
I was most impressed with the service I received from Amanda today which fully justified the 5 star rating I awarded. It is refreshing to deal with a well trained, professional instead of the standard ' take it or leave it service' offered by many of your competitors. Well done! Reviewed on: 2nd April 2024
Phil & Emily Donohoe's avatar
Phil & Emily Donohoe

In branch service review

5
Always given good time to discuss investment options and always willing to help and give advice with any other relevant money matters. Reviewed on: 28th March 2024
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Verified Member

In branch service review

5
Good rates, friendly, professional and knowledgeable staff both by phone and personal visit. Reviewed on: 25th March 2024
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Verified Member

Lucy - Great help and support

5
Lucy was extremely helpful and patient! We finally got access to my savings account and it was great to talk to a lovely person like Lucy and not a robot! All best wishes. Reviewed on: 19th March 2024
Anne's avatar
Anne

In branch service review

5
Building Society (mutual) rather than a bank. Prefer smaller organisations to larger ones. Had an account with interest rates that suited us. Reviewed on: 19th March 2024
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Verified Member

Chorley Savings Review 2024

4
Very competitive interest rate offered on its single access savings account. My experience could be improved if there was a banking app available for Android devices rather than the current tedious Chorley online login process! Reviewed on: 19th March 2024
Chris Swain-Phipps's avatar
Chris Swain-Phipps

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