Smart Money People Logo
Share this page
Link copied

Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.84
Based on 1,510 reviews, last reviewed 16th Sep 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Customer Service from Macy This morning I was helped by Macy when I phoned in regarding the lack of access to the website. That resolved as soon as she answered the phone. I e... Read more Reviewed on: 16th September 2025
Martin R's avatar
Martin R

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
Visit provider site Read all reviews See your review

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1510)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

5
This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024
Samantha Conley 's avatar
Samantha Conley

Great Customer Service from Macy

5
This morning I was helped by Macy when I phoned in regarding the lack of access to the website. That resolved as soon as she answered the phone. I explained to Macy that I have a neurological condition and that I might have some difficulty. Throughout my call Macy was very patient, especially when I had to pause because of my condition. My call was because I need an up to date statement of my account for an estate agent. She talked me through where the account statements are, but these were only showing the transactions with the last one being the Interest Payment at the end of last year. Macy sorted out a Statement to show today’s balance and sent it through the secure messaging. She then helped me find the Messages section so I could download the statement when it was ready. 11/10 for Customer Service today. Reviewed on: 16th September 2025
Martin R's avatar
Martin R

In branch service review

5
Convenient local branch, friendly and helpful staff, efficient, polite. Reviewed on: 18th August 2025

I transferred an ISA to them and there were a few pr...

5
I transferred an ISA to them and there were a few problems with the bank I was transferring from but the Chorley Building Society replied to my (many!) emails within a couple hours and kept me updated with the transfer saving me the bother of chasing it up myself. Thank you for all your help Reviewed on: 4th August 2025
GEC's avatar
GEC

In branch service review

5
I like the fact that I can come to branch and have a face-to-face conversation, and that an actual person is there to help rather than having to do everything online, which a lot of banks expect!. Reviewed on: 28th July 2025

In branch service review

5
Staff at the Chorley branch are always both friendly and helpful. Reviewed on: 28th July 2025

In branch service review

5
Usually very helpful and pleasant staff. Reviewed on: 28th July 2025

Kerri Ronald was Excellent .

5
Kerri Ronald was Excellent .......... very patience and guided us through our transfer Reviewed on: 8th July 2025
Eleanor B's avatar
Eleanor B

Your Leyland branch and your HQ telephone staff wer...

5
Your Leyland branch and your HQ telephone staff were excellent and so patient Reviewed on: 3rd July 2025
Howard's avatar
Howard

In branch service review

5
I am pleased that Chorley B/S are still using passbooks instead of giving you a bit of paper and I much prefer the use of passbooks. Reviewed on: 30th May 2025

In branch service review

5
Easy going treatment, friendly, informative and helpful. Not rushed, Listened to. Reviewed on: 23rd May 2025

Do you have a different Chorley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chorley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill