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AA: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 3.01 (193 reviews)

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2.62

Based on 193 reviews, last reviewed 17th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

36%

16%

43%

Latest highest rating:

5

I cannot thank AA Roadside Assistance enough for the... I cannot thank AA Roadside Assistance enough for their exceptional service during my recent breakdown. Driving from Devon to London early on a Saturda... Read more Reviewed on: 17th December 2024

Latest lowest rating:

1

They’ve had my car for 10 days! They’ve had my car for 10 days. Won’t communicate when I can get it back as they don’t know! They’ve had the parts for 4 days apparently which is all ... Read more Reviewed on: 7th November 2024

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our AA breakdown cover reviews come in. You can read and write YOUR AA Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

AA Breakdown Cover reviews (193)

Review of the AA, Breakdown Cover:

amazing

The aa is the best brake down company out there Reviewed on: 28th March 2016

Lack of communication

I have bought AA breakdown cover back in 2016. Since then, they automatically renewed it without any notification for 2 years (they have my full details and an email). Upon calling they just say that they sent letters - of course, why use emails in this time and age?.. i never received any letters, but how can anyone prove anything as they dont bother using recorded delivery, and now AA has 300 pounds extra for free. Absolutely shocked, such scammers still exist. Searching online you can see that there are quite a few people who were scammed that way. Will be sending official complaints. Reviewed on: 11th May 2018

Great Service

Very helpful service. Quick response especially where children are with you when you have broken down. Assistant is usually quite friendly and will assist you to your destination. Friendly team Reviewed on: 7th January 2018

Fantastic

They are understanding fast to respond and always helpful and get you on the road fast Reviewed on: 19th November 2017

Great service

Very pleased that when I call them out they fix my problem however always send a big increase in price at renewal which means a phone call to get it reduced Reviewed on: 1st October 2017

Much more than a break down service

When joining you get a booklet stating all the discounts / money off you can get, which means lots of savings as well as good service if you breakdown. Reviewed on: 28th September 2017

New app

The app is brilliant! U can track your recovery in real time and let's you know when your mot & service is due Reviewed on: 25th September 2017

Never again will I use this company

8 hours to be recovered in at night in the rain Broke down on the on the m6 north bound a mile from Keel services at 10.10 pm it was raining and the motorway was unlit phoned the AA was told somebody would be with me within the hour after waiting on the bank for nearly 2 hours in bushes soaking wet and with numb feet and hands rung them again and was told somebody would be there soon I raised my voice a bit saying I wasn't happy and was told there was nothing she could do and if I didn't calm down she would hang up I am disabled and it was now gone 12 am waited another hour so this was 3 hours in total rung again at 1 pm and was told again somebody would be there shortly I told her I was disabled and I had been waiting in the rain in wet bushes and I was shivering and was told what do you want me to do about it so she hung up after 4 hours somebody finally turned up put my car on a low loader and took me and my car the 1 mile to Keel services and left me there After nearly 2 hours someone turned up in a van couldn't get my car started so had to wait over an hour for another low loader to take me the 40 miles home got there at 6 am 8 hours to take a car 40 miles I had paid extra for the best cover onward travel free hire car hotel room ect I had to go to the doctors the following day as I was unwell I was not recovered by the AA it was a contractor who green flag and the RAC use so you are better off saving money and using one of them I was lucky my health never suffered any long term damage using the AA 8 hours to be recovered 40 miles in the dark and when it's was raining the said I was a priority the same as it would of been if it would of been somebody who was elderly of somebody with young children Reviewed on: 24th August 2017

eased my panic

came out so quick the guy came out and put me at ease showed all id and did his best to fix my car on the spot and get me out of a spot! Reviewed on: 23rd August 2017

Best breakdown cover out there

Having had a couple of old cars, it's been great knowing that I have unlimited callouts with the AA. Great value for money - very friendly and efficient when they do come out, would recommend to anyone! Reviewed on: 23rd August 2017

AA Good Service

When I was with AA, you get what you pay for so they have lots of different options, when my car did break down they came very quickly and was able to check my car and provide me with the assistance I needed. Great customer service, when you get through to a agent. Reviewed on: 17th August 2017

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