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AA: Breakdown cover reviews

2.24
Based on 220 reviews, last reviewed 12th May 2026
100% increase in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
49%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Will do anything possible to wiggle out of recoverin... Will do anything possible to wiggle out of recovering you Will do anything possible to get out of recovering you simply to keep their 'we repair more ... Read more Reviewed on: 12th May 2026
Stuart S's avatar
Stuart S

About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (220)

Ok

5
Okokokokokokokokokokokokokokokokkk Reviewed on: 27th August 2019

Great service

5
My car’s red light came on and the manual said not to turn the engine back on. AA were here within half an hour and fixed the problem within an hour. Brilliant! Reviewed on: 2nd August 2019

excellent and discounts on many stores

4
AA app gives discounts- meaning you can get your money back from saving Reviewed on: 24th July 2019

Great Service

5
Always had great customer service from AA and luckily never had to use my cover but whenever I need to talk to someone they are really helpful Reviewed on: 22nd July 2019

exellent

4
the are easy to deal with friendly seemed really concerned about you when you have broken down and if your not too shore where you are when broken down they will do everything possible to find you Reviewed on: 13th July 2019

Excellent service shame about the price hikes

3
I can not fault the service they provide however every year they try and put the price up by about £10 by just sending the new invoice through the post and I have to ring and spend a long time on the phone getting the price back down. Reviewed on: 9th July 2019

Great Company

5
Very reliable they will be with you as quick as they can and get you sorted Reviewed on: 6th July 2019

Went back on their word

1
Have had breakdown cover many years with this cheat of a company AA I never claimed.Paid through Quidco Twenty pound cash back refused,no reason ,will not deal with them ever again.I recommend you don't either. Reviewed on: 5th July 2019

Brilliant service, awful renewal

3
The AA adds such heavy discounts and cashback options to it's new customers that the renewal ended up totalling 4x more than we paid for the first year! Complete rip off. Reviewed on: 15th April 2019

It's Great

4
I have used their service and recommend to my family and friends.service is great so far had no complaints. Reviewed on: 10th December 2018

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