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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 1.85 (225 reviews)

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1.85

Based on 225 reviews, last reviewed 18th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

32%

14%

50%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026

Latest lowest rating:

1

Unclear terms, unhelpful staff Unclear terms, unhelpful staff and tried to charge an early termination fee after refusing to honour the policy. Reviewed on: 18th July 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (225)

Usually fairly quick to attend breakdown

I had broken down in my megane outside my house so explained to aa no real rush to get to me just needed them to tow me to a garage at their convenience, had a patrolman attend within about 40 minutes and a phone call telling me he was on his way. plugged the car into his diagnostics and found it was a faulty lambda sensor and coil pack. i had spares already owing to being a common problem. the coils were easy to access so he changed them for me there and then. well worth the £80 a year i pay them.. saved that already on labour for the fitting of the coils Reviewed on: 9th August 2015

Always helpful

Very quick to respond and have always been extremely helpful. Quite cheap compared to other insurance companies Reviewed on: 26th March 2015

Always a great service

They have always been extremely helpful and also have very competitive prices. I never had to wait long when I had any trouble with my car Reviewed on: 26th March 2015

Great competitive price came out in quick time

Great competitive price. And broke down the once wasn't left stranded for ages as they turned up rather quickly and sorted the problem Reviewed on: 24th March 2015

A good service with good customer service

The AA offers a good service when it comes to buying breakdown cover. They are quick to provide improved quotes to match any other offers which you may have received from competitors. The AA are good at completing your purchase effectively as possible. Reviewed on: 24th March 2015

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