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AA: Breakdown cover reviews

View other AA products
2.04
Based on 228 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
14%
See only 3 star reviews
3%
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1%
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50%

Latest highest rating:

5

Easy to use and reliable when needed in comparison t... Easy to use and reliable when needed in comparison to other companies Reviewed on: 20th August 2026
Loub's avatar
Loub

Latest lowest rating:

1

I had breakdown cover bundled with my car insurance. I had breakdown cover bundled with my car insurance. Apparently I was only allowed 1 call-out which was NOT explained to me. Left myself, my severely ... Read more Reviewed on: 13th August 2026
John M's avatar
John M
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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (228)

Helped above and beyond the call of duty

5
Stuck on the road with a blown tyre with my baby in the rain for hours on a bend waiting for my recovery. AA man comes and helps me to safety in my car I soon changed insurers and was blown away by the kind man. Amazing company and lovely people that work for them. I will now always stick with this company. Reviewed on: 15th July 2017
eloise hall's avatar
eloise hall

Good service

5
Good customer care, always very helpful. Would recommend Reviewed on: 29th June 2017
Kathryn Lee's avatar
Kathryn Lee

Fortunately I've not had to use them yet, but I know they are there.

5
There are a few reasons why I prefer to use the AA above any other company for breakdown assistance, but the main one is a memory from my childhood when my dad broke down in his Rover SD1. He was an RAC member at the time and duly called them out. After a couple of hours waiting and still no sign of the RAC, an AA patrolman stopped and asked if he could help. 10 minutes later the car was fixed and we were back on our way! I've always remembered this and still believe to this today that the AA offer a far better service than anyone else. Reviewed on: 22nd June 2017
Steve Lloyd's avatar
Steve Lloyd

Does what it says

4
A great breakdown service always there and quick response Reviewed on: 30th May 2017
Wade L Vallantine's avatar
Wade L Vallantine

Missed Payment

2
After missing one monthly payment due to losing my job they cancelled my cover. I was a gold member at the time and had been with the AA for over 10 years. I thought I was a good customer paying nearly £50 a month Reviewed on: 30th May 2017
Mike Coombs 's avatar
Mike Coombs

AAA Service....

4
Amazing Automobile Association... Great Ap... Knew exactly where they were and how long they would be... Very helpful and friendly service. Reviewed on: 29th May 2017
Ruth's avatar
Ruth

Good company

3
Overall a good company not had any problems with them Reviewed on: 22nd May 2017
Heabebah's avatar
Heabebah

AA review

5
Very good service, would recommend Reviewed on: 1st May 2017
Jessica bower's avatar
Jessica bower

Simple and efficient

4
Breakdown cover was good price, simple to set up and easy to use. The bonus of having the app on my smartphone made the whole process of requesting help during a breakdown simple and stress free. Would definitely use AA again. Reviewed on: 29th October 2016
Angy Pangy's avatar
Angy Pangy

Awful

1
Had breakdown with them for a year. At renewal the price had doubled, so I cancelled. 6 months later they are still trying to take money from my account. would never go near them again Reviewed on: 28th October 2016
Lisa Baillie Houston's avatar
Lisa Baillie Houston

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