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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.84 (214 reviews)

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2.27

Based on 214 reviews, last reviewed 4th Feb 2026

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

Absolutely appalling experience. Absolutely appalling experience. My husband had a hospital app went to the car and the wheel valve was stuck and th tyre needed repressurising Couldn... Read more Reviewed on: 4th February 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (214)

Great cover

So quick at helping when you break down couldn't recommend more just a bit expensive Reviewed on: 7th October 2016

Cheap and Chearfull

AA have saved me a couple of times with friendly and fast service. Going out of there way to get me back on the road. When broken down on a Sunday they took me home and organised collection of my car the following day. They have good customer service and beat the best renewal price with another company because I already had home insurance with them. Plus recently they offered a free AA local guide. Reviewed on: 12th September 2016

fast, helpful, successful

gold members are treated very well, broke down on the M5, within 30 minutes we were well on our way to a garage, 10/10 would recommend Reviewed on: 13th August 2016

Fine

Fine for simple breakdowns and good value in first year of cover Reviewed on: 7th August 2016

aa autocare

have had aa autocare breakdown assistance now for the whole family if the cars can not be fixed least they return home my daughter or son home safely or else take them to the nearest car repair garage. Reviewed on: 28th March 2016

Backup for when your car breaksdown.

Me and my partner have been a member of AA breakdown for years and luckily have only had to call them out once. Knowing you can get them out when you breakdown is really good plus my 16 yr old son is named on the policy so if he is in car and it breaks down he can call them to get him and the car home safe. Reviewed on: 28th March 2016

trustworthy company

I and my family have had aa cover for over 40 years. whenever we have had to call the AA out they have come in good time and have for all sorts of things. From locking my keys in the car and from the car not starting . The staff have been very helpful and offer advice and tips . Reviewed on: 28th March 2016

amazing

The aa is the best brake down company out there Reviewed on: 28th March 2016

£15 charge to change address

I was charged £15 to change my address Reviewed on: 14th March 2016

Reliable company

I have been with AA for the past 10 years. They always give me their support within a maximum of 15 minutes and their staff are always very friendly. Once my car skidded on a muddy field and was stuck in the mud and couldn't move, the AA man came by himself and quickly resolved the problem and reassured me. AA really are worth the extra break down insurance cost. Reviewed on: 24th December 2015

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