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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.24 (220 reviews)

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2.24

Based on 220 reviews, last reviewed 12th May 2026

100% increase in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026

Latest lowest rating:

1

Will do anything possible to wiggle out of recoverin... Will do anything possible to wiggle out of recovering you Will do anything possible to get out of recovering you simply to keep their 'we repair more ... Read more Reviewed on: 12th May 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (220)

Simple and efficient

Breakdown cover was good price, simple to set up and easy to use. The bonus of having the app on my smartphone made the whole process of requesting help during a breakdown simple and stress free. Would definitely use AA again. Reviewed on: 29th October 2016

Awful

Had breakdown with them for a year. At renewal the price had doubled, so I cancelled. 6 months later they are still trying to take money from my account. would never go near them again Reviewed on: 28th October 2016

Rip off

Joined the AA 2 years ago for £129 and never had to use them! 2 years later renewal arrived wanting £186 and with a wasted 45 minutes on the phone I ended up cancelling! I now have full with homestart and everything the full deal for £110 just look at the reviews on driver guardian at trust pilot! Better reviews than AA! I will never join the AA again you will get better level of cover for less don't listen to them they are not the best don't be fooled but they are the most expensive. Reviewed on: 20th October 2016

My opinion

Brilliant. Would recommend to any friends and family. No problems at all Reviewed on: 13th October 2016

Always greeted with a smile

Nothing was too much trouble, I was met with a hearty hello! Reviewed on: 13th October 2016

Gift Membership of Breakdown Cover

As a Dad, I was worried about my daughter who does long days and late evenings in her job as a home care assistant. My concern was if she broke down and I could not get to her i.e. snowed in or at work myself and therefore was left stranded. So I shopped around looking for a gift membership for breakdown cover for her. The only one that I could find was with the AA. I bought the cover as part of her birthday present (the tax for her car is also due around this time :( ) The procedure to get this gift membership was so simple. You rang up gave the details and paid. The gift card membership came within a couple of weeks. Simples !! :D Reviewed on: 10th October 2016

Great cover

So quick at helping when you break down couldn't recommend more just a bit expensive Reviewed on: 7th October 2016

Cheap and Chearfull

AA have saved me a couple of times with friendly and fast service. Going out of there way to get me back on the road. When broken down on a Sunday they took me home and organised collection of my car the following day. They have good customer service and beat the best renewal price with another company because I already had home insurance with them. Plus recently they offered a free AA local guide. Reviewed on: 12th September 2016

fast, helpful, successful

gold members are treated very well, broke down on the M5, within 30 minutes we were well on our way to a garage, 10/10 would recommend Reviewed on: 13th August 2016

Fine

Fine for simple breakdowns and good value in first year of cover Reviewed on: 7th August 2016

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