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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.3 (216 reviews)

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2.30

Based on 216 reviews, last reviewed 24th Mar 2026

100% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026

Latest lowest rating:

1

I'm still fuming about my experience with AA Recovery. I'm still fuming about my experience with AA Recovery. To recap, I was stranded at a service station all night and repeatedly lied to by supposed reco... Read more Reviewed on: 10th February 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (216)

eased my panic

came out so quick the guy came out and put me at ease showed all id and did his best to fix my car on the spot and get me out of a spot! Reviewed on: 23rd August 2017

Best breakdown cover out there

Having had a couple of old cars, it's been great knowing that I have unlimited callouts with the AA. Great value for money - very friendly and efficient when they do come out, would recommend to anyone! Reviewed on: 23rd August 2017

AA Good Service

When I was with AA, you get what you pay for so they have lots of different options, when my car did break down they came very quickly and was able to check my car and provide me with the assistance I needed. Great customer service, when you get through to a agent. Reviewed on: 17th August 2017

Highly recommended

Iv been with the AA for over a year now and always been happy with the service. The only negative thing I have to say is the last time I used them I didn't get a courtesy car when I needed it and had to wait till the morning which meant I had to make my own way to my destination which was at 12am has my friend not came to pick me up I don't know what I would have done. However I think that the person in the office wasn't aware of the no refusal policy they have with enterprise cars. Reviewed on: 13th August 2017

Reliable

Have broken down a couple of times. Always reliable Reviewed on: 1st August 2017

Excellent service and many fringe benefits

I am newly sold on this excellent company for years I felt it was pricey, however I did not knwo about al the additon finge benfits and discounts! Also they were rapid to the scene and got us moving quickly. Reviewed on: 22nd July 2017

Never looked back!

Always had AA Breakdowns cover since I passed my driving test 9 years ago and they've always been so helpful when I unfortunately need them. Reviewed on: 21st July 2017

Good enough

Good enough service,managed to repair my breakdown at the roadside but cheaper alternatives available. Reviewed on: 18th July 2017

Helped above and beyond the call of duty

Stuck on the road with a blown tyre with my baby in the rain for hours on a bend waiting for my recovery. AA man comes and helps me to safety in my car I soon changed insurers and was blown away by the kind man. Amazing company and lovely people that work for them. I will now always stick with this company. Reviewed on: 15th July 2017

Good service

Good customer care, always very helpful. Would recommend Reviewed on: 29th June 2017

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