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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.89 (209 reviews)

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2.38

Based on 209 reviews, last reviewed 5th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

34%

15%

47%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

AA WILL DO ANYTHING BUT CAR RECOVERY !!! My car broke down at 1015 on 4 Dec which i reported via AA app. The app then asked me to call AA - the AA app didnt work during the whole incidence. M... Read more Reviewed on: 5th December 2025

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (209)

Good enough

Good enough service,managed to repair my breakdown at the roadside but cheaper alternatives available. Reviewed on: 18th July 2017

Helped above and beyond the call of duty

Stuck on the road with a blown tyre with my baby in the rain for hours on a bend waiting for my recovery. AA man comes and helps me to safety in my car I soon changed insurers and was blown away by the kind man. Amazing company and lovely people that work for them. I will now always stick with this company. Reviewed on: 15th July 2017

Good service

Good customer care, always very helpful. Would recommend Reviewed on: 29th June 2017

Fortunately I've not had to use them yet, but I know they are there.

There are a few reasons why I prefer to use the AA above any other company for breakdown assistance, but the main one is a memory from my childhood when my dad broke down in his Rover SD1. He was an RAC member at the time and duly called them out. After a couple of hours waiting and still no sign of the RAC, an AA patrolman stopped and asked if he could help. 10 minutes later the car was fixed and we were back on our way! I've always remembered this and still believe to this today that the AA offer a far better service than anyone else. Reviewed on: 22nd June 2017

Does what it says

A great breakdown service always there and quick response Reviewed on: 30th May 2017

Missed Payment

After missing one monthly payment due to losing my job they cancelled my cover. I was a gold member at the time and had been with the AA for over 10 years. I thought I was a good customer paying nearly £50 a month Reviewed on: 30th May 2017

AAA Service....

Amazing Automobile Association... Great Ap... Knew exactly where they were and how long they would be... Very helpful and friendly service. Reviewed on: 29th May 2017

Good company

Overall a good company not had any problems with them Reviewed on: 22nd May 2017

AA review

Very good service, would recommend Reviewed on: 1st May 2017

Simple and efficient

Breakdown cover was good price, simple to set up and easy to use. The bonus of having the app on my smartphone made the whole process of requesting help during a breakdown simple and stress free. Would definitely use AA again. Reviewed on: 29th October 2016

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