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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.84 (214 reviews)

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2.27

Based on 214 reviews, last reviewed 4th Feb 2026

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

Absolutely appalling experience. Absolutely appalling experience. My husband had a hospital app went to the car and the wheel valve was stuck and th tyre needed repressurising Couldn... Read more Reviewed on: 4th February 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (214)

Missed Payment

After missing one monthly payment due to losing my job they cancelled my cover. I was a gold member at the time and had been with the AA for over 10 years. I thought I was a good customer paying nearly £50 a month Reviewed on: 30th May 2017

AAA Service....

Amazing Automobile Association... Great Ap... Knew exactly where they were and how long they would be... Very helpful and friendly service. Reviewed on: 29th May 2017

Good company

Overall a good company not had any problems with them Reviewed on: 22nd May 2017

AA review

Very good service, would recommend Reviewed on: 1st May 2017

Simple and efficient

Breakdown cover was good price, simple to set up and easy to use. The bonus of having the app on my smartphone made the whole process of requesting help during a breakdown simple and stress free. Would definitely use AA again. Reviewed on: 29th October 2016

Awful

Had breakdown with them for a year. At renewal the price had doubled, so I cancelled. 6 months later they are still trying to take money from my account. would never go near them again Reviewed on: 28th October 2016

Rip off

Joined the AA 2 years ago for £129 and never had to use them! 2 years later renewal arrived wanting £186 and with a wasted 45 minutes on the phone I ended up cancelling! I now have full with homestart and everything the full deal for £110 just look at the reviews on driver guardian at trust pilot! Better reviews than AA! I will never join the AA again you will get better level of cover for less don't listen to them they are not the best don't be fooled but they are the most expensive. Reviewed on: 20th October 2016

My opinion

Brilliant. Would recommend to any friends and family. No problems at all Reviewed on: 13th October 2016

Always greeted with a smile

Nothing was too much trouble, I was met with a hearty hello! Reviewed on: 13th October 2016

Gift Membership of Breakdown Cover

As a Dad, I was worried about my daughter who does long days and late evenings in her job as a home care assistant. My concern was if she broke down and I could not get to her i.e. snowed in or at work myself and therefore was left stranded. So I shopped around looking for a gift membership for breakdown cover for her. The only one that I could find was with the AA. I bought the cover as part of her birthday present (the tax for her car is also due around this time :( ) The procedure to get this gift membership was so simple. You rang up gave the details and paid. The gift card membership came within a couple of weeks. Simples !! :D Reviewed on: 10th October 2016

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