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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.9 (207 reviews)

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2.38

Based on 207 reviews, last reviewed 17th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

34%

15%

47%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

Horrendous company. Horrendous company. You will never able to contact any real person from the company. Unless you got at hour for waiting. If you are willing to cancel ... Read more Reviewed on: 17th September 2025

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (207)

My opinion

Brilliant. Would recommend to any friends and family. No problems at all Reviewed on: 13th October 2016

Always greeted with a smile

Nothing was too much trouble, I was met with a hearty hello! Reviewed on: 13th October 2016

Gift Membership of Breakdown Cover

As a Dad, I was worried about my daughter who does long days and late evenings in her job as a home care assistant. My concern was if she broke down and I could not get to her i.e. snowed in or at work myself and therefore was left stranded. So I shopped around looking for a gift membership for breakdown cover for her. The only one that I could find was with the AA. I bought the cover as part of her birthday present (the tax for her car is also due around this time :( ) The procedure to get this gift membership was so simple. You rang up gave the details and paid. The gift card membership came within a couple of weeks. Simples !! :D Reviewed on: 10th October 2016

Great cover

So quick at helping when you break down couldn't recommend more just a bit expensive Reviewed on: 7th October 2016

Cheap and Chearfull

AA have saved me a couple of times with friendly and fast service. Going out of there way to get me back on the road. When broken down on a Sunday they took me home and organised collection of my car the following day. They have good customer service and beat the best renewal price with another company because I already had home insurance with them. Plus recently they offered a free AA local guide. Reviewed on: 12th September 2016

fast, helpful, successful

gold members are treated very well, broke down on the M5, within 30 minutes we were well on our way to a garage, 10/10 would recommend Reviewed on: 13th August 2016

Fine

Fine for simple breakdowns and good value in first year of cover Reviewed on: 7th August 2016

aa autocare

have had aa autocare breakdown assistance now for the whole family if the cars can not be fixed least they return home my daughter or son home safely or else take them to the nearest car repair garage. Reviewed on: 28th March 2016

Backup for when your car breaksdown.

Me and my partner have been a member of AA breakdown for years and luckily have only had to call them out once. Knowing you can get them out when you breakdown is really good plus my 16 yr old son is named on the policy so if he is in car and it breaks down he can call them to get him and the car home safe. Reviewed on: 28th March 2016

trustworthy company

I and my family have had aa cover for over 40 years. whenever we have had to call the AA out they have come in good time and have for all sorts of things. From locking my keys in the car and from the car not starting . The staff have been very helpful and offer advice and tips . Reviewed on: 28th March 2016

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