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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.89 (209 reviews)

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2.38

Based on 209 reviews, last reviewed 5th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

34%

15%

47%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

AA WILL DO ANYTHING BUT CAR RECOVERY !!! My car broke down at 1015 on 4 Dec which i reported via AA app. The app then asked me to call AA - the AA app didnt work during the whole incidence. M... Read more Reviewed on: 5th December 2025

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (209)

Awful

Had breakdown with them for a year. At renewal the price had doubled, so I cancelled. 6 months later they are still trying to take money from my account. would never go near them again Reviewed on: 28th October 2016

Rip off

Joined the AA 2 years ago for £129 and never had to use them! 2 years later renewal arrived wanting £186 and with a wasted 45 minutes on the phone I ended up cancelling! I now have full with homestart and everything the full deal for £110 just look at the reviews on driver guardian at trust pilot! Better reviews than AA! I will never join the AA again you will get better level of cover for less don't listen to them they are not the best don't be fooled but they are the most expensive. Reviewed on: 20th October 2016

My opinion

Brilliant. Would recommend to any friends and family. No problems at all Reviewed on: 13th October 2016

Always greeted with a smile

Nothing was too much trouble, I was met with a hearty hello! Reviewed on: 13th October 2016

Gift Membership of Breakdown Cover

As a Dad, I was worried about my daughter who does long days and late evenings in her job as a home care assistant. My concern was if she broke down and I could not get to her i.e. snowed in or at work myself and therefore was left stranded. So I shopped around looking for a gift membership for breakdown cover for her. The only one that I could find was with the AA. I bought the cover as part of her birthday present (the tax for her car is also due around this time :( ) The procedure to get this gift membership was so simple. You rang up gave the details and paid. The gift card membership came within a couple of weeks. Simples !! :D Reviewed on: 10th October 2016

Great cover

So quick at helping when you break down couldn't recommend more just a bit expensive Reviewed on: 7th October 2016

Cheap and Chearfull

AA have saved me a couple of times with friendly and fast service. Going out of there way to get me back on the road. When broken down on a Sunday they took me home and organised collection of my car the following day. They have good customer service and beat the best renewal price with another company because I already had home insurance with them. Plus recently they offered a free AA local guide. Reviewed on: 12th September 2016

fast, helpful, successful

gold members are treated very well, broke down on the M5, within 30 minutes we were well on our way to a garage, 10/10 would recommend Reviewed on: 13th August 2016

Fine

Fine for simple breakdowns and good value in first year of cover Reviewed on: 7th August 2016

aa autocare

have had aa autocare breakdown assistance now for the whole family if the cars can not be fixed least they return home my daughter or son home safely or else take them to the nearest car repair garage. Reviewed on: 28th March 2016

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