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AA: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 2.96 (199 reviews)

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2.55

Based on 199 reviews, last reviewed 23rd May 2025

100% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

35%

16%

43%

Latest highest rating:

5

I cannot thank AA Roadside Assistance enough for the... I cannot thank AA Roadside Assistance enough for their exceptional service during my recent breakdown. Driving from Devon to London early on a Saturda... Read more Reviewed on: 17th December 2024

Latest lowest rating:

1

You could not make this up Dear AA Customer Services, Further to my earlier complaint. I am writing to express my profound dissatisfaction and frankly, shock, at the abysmal l... Read more Reviewed on: 7th May 2025

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our AA breakdown cover reviews come in. You can read and write YOUR AA Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

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AA Breakdown Cover reviews (199)

Backup for when your car breaksdown.

Me and my partner have been a member of AA breakdown for years and luckily have only had to call them out once. Knowing you can get them out when you breakdown is really good plus my 16 yr old son is named on the policy so if he is in car and it breaks down he can call them to get him and the car home safe. Reviewed on: 28th March 2016

trustworthy company

I and my family have had aa cover for over 40 years. whenever we have had to call the AA out they have come in good time and have for all sorts of things. From locking my keys in the car and from the car not starting . The staff have been very helpful and offer advice and tips . Reviewed on: 28th March 2016

amazing

The aa is the best brake down company out there Reviewed on: 28th March 2016

£15 charge to change address

I was charged £15 to change my address Reviewed on: 14th March 2016

Reliable company

I have been with AA for the past 10 years. They always give me their support within a maximum of 15 minutes and their staff are always very friendly. Once my car skidded on a muddy field and was stuck in the mud and couldn't move, the AA man came by himself and quickly resolved the problem and reassured me. AA really are worth the extra break down insurance cost. Reviewed on: 24th December 2015

Quick response

Broke down on M4 - AA were eith me in under 15 minutes and I was on my way in another 10 - excellent result. Reviewed on: 24th December 2015

Breakdown renewal price

Why is it that every year when the renewal price is sent, it is sky high and I have to go through the performance of threatening to leave to get it reduced Only needed them three times in over 20 years but the service provided was quick and efficient. Reviewed on: 24th December 2015

suspension of cover due to buying new car.

I bought a new car recently which came with 2 years breakdown cover,but still had 8 months left to run on my AA breakdown cover.I rang the AA to see if i could suspend my cover as they were very helpful in suspending my cover with the remainder of my AA to commence when the new car's cover ran out. The call agent was very friendly and even offered a discount if i took out car insurance with them.Very impressed with the AA would never consider leaving them. Reviewed on: 24th December 2015

Reliable breakdown cover

I always like to have car breakdown cover of some description and I have been with the AA now for about 5 years. It is easy to organise the level of cover that you want and their website is set up clearly so you can easily choose which of the breakdwon services you wan to pay for, from quite a basic level to a fully comprehensive cover. I have had to call them out several times and they always keep you up to date with their progress by texting or calling your mobile which I find helpful. On a less postive side the AA do not offer a discount to regular customers but they do offer a discount to new customers. HOWEVER, when your renewal comes through call them up and ask to renew for the same price as a new customer could join for and you will undoubtedly find them very accomodating. If you don't haggle though this can be a very expensive service after a few years have gone by. Reviewed on: 24th December 2015

My car broke down and I called them to help tow my vehicle.

I was on the motorway and my car broke down, I remembered that I had some had AA's number on one of the flyers that I had. I called them right away and they came over quite quickly, they had a look under the car hood,then they towed me to a garage, and fixed within 24 hours. Very helpful service. Reviewed on: 5th November 2015

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