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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.24 (220 reviews)

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2.24

Based on 220 reviews, last reviewed 12th May 2026

100% increase in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

33%

14%

49%

Latest highest rating:

5

Fast and easy app to use, good customer service give... Fast and easy app to use, good customer service given throughout whole experience of breakdown which was sorted within the hour Reviewed on: 24th March 2026

Latest lowest rating:

1

Will do anything possible to wiggle out of recoverin... Will do anything possible to wiggle out of recovering you Will do anything possible to get out of recovering you simply to keep their 'we repair more ... Read more Reviewed on: 12th May 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (220)

aa autocare

have had aa autocare breakdown assistance now for the whole family if the cars can not be fixed least they return home my daughter or son home safely or else take them to the nearest car repair garage. Reviewed on: 28th March 2016

Backup for when your car breaksdown.

Me and my partner have been a member of AA breakdown for years and luckily have only had to call them out once. Knowing you can get them out when you breakdown is really good plus my 16 yr old son is named on the policy so if he is in car and it breaks down he can call them to get him and the car home safe. Reviewed on: 28th March 2016

trustworthy company

I and my family have had aa cover for over 40 years. whenever we have had to call the AA out they have come in good time and have for all sorts of things. From locking my keys in the car and from the car not starting . The staff have been very helpful and offer advice and tips . Reviewed on: 28th March 2016

amazing

The aa is the best brake down company out there Reviewed on: 28th March 2016

£15 charge to change address

I was charged £15 to change my address Reviewed on: 14th March 2016

Reliable company

I have been with AA for the past 10 years. They always give me their support within a maximum of 15 minutes and their staff are always very friendly. Once my car skidded on a muddy field and was stuck in the mud and couldn't move, the AA man came by himself and quickly resolved the problem and reassured me. AA really are worth the extra break down insurance cost. Reviewed on: 24th December 2015

Quick response

Broke down on M4 - AA were eith me in under 15 minutes and I was on my way in another 10 - excellent result. Reviewed on: 24th December 2015

Breakdown renewal price

Why is it that every year when the renewal price is sent, it is sky high and I have to go through the performance of threatening to leave to get it reduced Only needed them three times in over 20 years but the service provided was quick and efficient. Reviewed on: 24th December 2015

suspension of cover due to buying new car.

I bought a new car recently which came with 2 years breakdown cover,but still had 8 months left to run on my AA breakdown cover.I rang the AA to see if i could suspend my cover as they were very helpful in suspending my cover with the remainder of my AA to commence when the new car's cover ran out. The call agent was very friendly and even offered a discount if i took out car insurance with them.Very impressed with the AA would never consider leaving them. Reviewed on: 24th December 2015

Reliable breakdown cover

I always like to have car breakdown cover of some description and I have been with the AA now for about 5 years. It is easy to organise the level of cover that you want and their website is set up clearly so you can easily choose which of the breakdwon services you wan to pay for, from quite a basic level to a fully comprehensive cover. I have had to call them out several times and they always keep you up to date with their progress by texting or calling your mobile which I find helpful. On a less postive side the AA do not offer a discount to regular customers but they do offer a discount to new customers. HOWEVER, when your renewal comes through call them up and ask to renew for the same price as a new customer could join for and you will undoubtedly find them very accomodating. If you don't haggle though this can be a very expensive service after a few years have gone by. Reviewed on: 24th December 2015

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