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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.9 (207 reviews)

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2.38

Based on 207 reviews, last reviewed 17th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

34%

15%

47%

Latest highest rating:

5

I have not had one problem with the AA. I have not had one problem with the AA. They are fast and reliable. Staff are friendly and informative Reviewed on: 12th June 2025

Latest lowest rating:

1

Horrendous company. Horrendous company. You will never able to contact any real person from the company. Unless you got at hour for waiting. If you are willing to cancel ... Read more Reviewed on: 17th September 2025

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (207)

Brilliant service

I bought break down cover as a just in case with having two small children, I have never needed to use the breakdown cover for 3 years until a couple of weeks ago when my car just stopped while driving to a birthday party with my children in the car, I rang the AA and gave all details needed, and was told that someone would be with me within 30 mins, and I would get updated via text message as to the times etc, the man arrived within 20 mins and set about trying to work out the problem with my car, unfortunately I had had an electrical problem and it wasn't fixable at the roadside, however the AA made sure my car myself and my children were taken home and the car was fixed the following day at the garage Reviewed on: 9th August 2015

AA Breakdown Membership bought as a gift

Our daughter is a registered care assistant, who visits clients in their homes in our local area. We wanted to see if we could get her car breakdown cover as a gift for her birthday. We trawled through the different sites on our laptop, and up popped the AA. It was so easy to do. We purchased roadside recovery for her. You could purchase the gift online or via the 0800 number. We rang up, because we wanted to make sure that she would be covered due to her line of work. She was... The recipient has up to 12 months from the AA Membership gift pack purchase date to activate their AA Membership. Simple :D Reviewed on: 9th August 2015

Usually fairly quick to attend breakdown

I had broken down in my megane outside my house so explained to aa no real rush to get to me just needed them to tow me to a garage at their convenience, had a patrolman attend within about 40 minutes and a phone call telling me he was on his way. plugged the car into his diagnostics and found it was a faulty lambda sensor and coil pack. i had spares already owing to being a common problem. the coils were easy to access so he changed them for me there and then. well worth the £80 a year i pay them.. saved that already on labour for the fitting of the coils Reviewed on: 9th August 2015

Always helpful

Very quick to respond and have always been extremely helpful. Quite cheap compared to other insurance companies Reviewed on: 26th March 2015

Always a great service

They have always been extremely helpful and also have very competitive prices. I never had to wait long when I had any trouble with my car Reviewed on: 26th March 2015

Great competitive price came out in quick time

Great competitive price. And broke down the once wasn't left stranded for ages as they turned up rather quickly and sorted the problem Reviewed on: 24th March 2015

A good service with good customer service

The AA offers a good service when it comes to buying breakdown cover. They are quick to provide improved quotes to match any other offers which you may have received from competitors. The AA are good at completing your purchase effectively as possible. Reviewed on: 24th March 2015

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