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AA: Breakdown cover reviews

Name: Breakdown cover
Rating: 2.04 (228 reviews)

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2.04

Based on 228 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

32%

14%

50%

Latest highest rating:

5

Easy to use and reliable when needed in comparison t... Easy to use and reliable when needed in comparison to other companies Reviewed on: 20th August 2026

Latest lowest rating:

1

I had breakdown cover bundled with my car insurance. I had breakdown cover bundled with my car insurance. Apparently I was only allowed 1 call-out which was NOT explained to me. Left myself, my severely ... Read more Reviewed on: 13th August 2026

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About this product

AA breakdown cover gives you help from a trained mechanic if your car, van or motorbike breaks down.

You can track when help will arrive on the app. Standard Roadside Assistance covers breakdowns that happen more than 1/4 mile away from your home and you can choose to cover a vehicle or a person in any vehicle as a driver or passenger.

AA breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used AA before, you can also leave a review and share your experience.

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AA Breakdown cover reviews (228)

excellent and discounts on many stores

AA app gives discounts- meaning you can get your money back from saving Reviewed on: 24th July 2019

Great Service

Always had great customer service from AA and luckily never had to use my cover but whenever I need to talk to someone they are really helpful Reviewed on: 22nd July 2019

exellent

the are easy to deal with friendly seemed really concerned about you when you have broken down and if your not too shore where you are when broken down they will do everything possible to find you Reviewed on: 13th July 2019

Excellent service shame about the price hikes

I can not fault the service they provide however every year they try and put the price up by about £10 by just sending the new invoice through the post and I have to ring and spend a long time on the phone getting the price back down. Reviewed on: 9th July 2019

Great Company

Very reliable they will be with you as quick as they can and get you sorted Reviewed on: 6th July 2019

Went back on their word

Have had breakdown cover many years with this cheat of a company AA I never claimed.Paid through Quidco Twenty pound cash back refused,no reason ,will not deal with them ever again.I recommend you don't either. Reviewed on: 5th July 2019

Brilliant service, awful renewal

The AA adds such heavy discounts and cashback options to it's new customers that the renewal ended up totalling 4x more than we paid for the first year! Complete rip off. Reviewed on: 15th April 2019

It's Great

I have used their service and recommend to my family and friends.service is great so far had no complaints. Reviewed on: 10th December 2018

Mihai-Claudiu

I got a free 1 year cover when I purchased my car. When I started, AA told me if I pay extra 5£/month I would get the 11£ option from their website. I started paying monthly 5£ and on 22/10/18 I made a call to pay the remaining 8-9 months left, all at once. They said I need to cancel the active one and they will create a new one with the same options and I can pay for the full year But the new option was for 150+£ a year , so they almoust triple it. When I told them to cancel everything, them made me an "one time offer" for 99£/year +10£(to end the year without continuing) Just seen now on their website that it's the actual offer they have for everyone 99£/year or 11£/month So, basically I was getting a higher price. Nice way to treat customers. To confirm, I took the 99£ deal on the and I am an active customer as we speak. Unless I get cancelled for this honest review. Reviewed on: 23rd October 2018

Great, reliable, fast

They are very fast and reliable, lovey team, friendly, will always use the aa for my breakdown cover! Reviewed on: 16th September 2018

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